At a Glance
- Tasks: Lead a team in providing compassionate care and support for older residents.
- Company: Nightingale Hammerson, a respected organisation dedicated to elderly care.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a dynamic team that values respect, dignity, and individual care.
- Why this job: Make a real difference in the lives of older people while developing your leadership skills.
- Qualifications: Health & Social Care qualification and experience in managing staff.
The predicted salary is between 37900 - 44962 £ per year.
Key Responsibilities and Accountabilities
- Discuss any staff deficiencies with the Registered Manager and ensure new team members are introduced according to the Common Induction Standards and Nightingale Hammerson's checklist.
- Manage staff effectively by planning rotas and ensuring a suitable skill mix.
- Coordinate team efforts within the unit, providing support, ensuring clear communication, and liaising with relatives and external agencies.
- Respect Jewish cultural practices, including food, death, and religious observances.
- Adhere to Nightingale Hammerson's health and safety regulations, including fire, accidents, and other incidents.
- Address complaints or concerns from residents, relatives, or staff in a compassionate manner, following Nightingale's Complaints Procedure, and seek senior assistance when needed.
- Implement Nightingale Hammerson’s Policies regarding attendance, leave, and discipline, ensuring staff supervision complies with CQC requirements and addressing training needs.
- Develop effective relationships with managers, clinicians, and external stakeholders.
- Maintain personal and professional development and engage in supervision.
- Act as a role model, promoting a philosophy of care that respects residents' individuality, dignity, privacy, and rights.
- Adhere to Nightingale Hammerson’s policies, particularly the Code of Conduct and Caldicott principles regarding sensitive information.
- Keep the Registered Manager informed of developments and concerns at Nightingale House.
- Collect, analyse, and report data to the Registered Manager or relevant parties.
- Participate in on-duty or out-of-hours rosters as needed.
- Engage in agreed performance review systems.
- Assist in reviewing the performance of others as required.
Standard Responsibilities
- Adopt and comply with Nightingale Hammerson’s values, policies and procedures, and regulatory frameworks including:
- Code of Conduct
- Health & Safety
- Data Protection, privacy and use of IT resources
- Regulatory standards and probity
- Risks and internal controls framework
- Human Resources policies and procedures
- Equality and diversity
No role profile can cover every issue which may arise within the post at various times. The post holder is expected to carry out other duties from time to time, which are broadly consistent with those described.
Person Specification
- Education: Health & Social Care Qualification (Essential), Certified assessor qualification (Desirable)
- Knowledge and Skills required: Knowledge of current legislation in relation to older people and current clinical practice (Essential) (e.g. eating and swallowing difficulties, pressure ulcers, medication management, care records). Knowledge of innovations and development with respect to older people (Essential). Effective leadership and organisation qualities, including an in-depth knowledge of communication skills required to effectively manage staff and other resources, as well as providing reassurance where necessary to residents (Essential). Ability to work within the context of the care planning process and ensure that it is properly implemented in areas of work under the management of the postholder.
- Experience Required: Relevant experience of managing staff in a social care setting caring for older people (Essential). Experience of providing support to staff (Essential). Experience of inspection process and quality assurance systems (Essential). Experience of training and development of staff, including in-service training (Essential). Knowledge of Microsoft packages: Word/Excel (Essential).
Household Manager – Residential employer: Nightingale Hammerson
Hammerson House offers an exceptional work environment for the Head Chef role, where culinary passion meets compassionate care. With a strong community focus, employees benefit from a supportive culture that prioritises professional development, alongside competitive salaries and generous perks such as enhanced sick pay and free fitness classes. Join us in making a meaningful impact while enjoying a fulfilling career in a values-led charitable organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Household Manager – Residential
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Nightingale Hammerson!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Nightingale Hammerson.
We think you need these skills to ace Household Manager – Residential
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Nightingale Hammerson. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Nightingale Hammerson and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Nightingale Hammerson. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Nightingale Hammerson's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Nightingale Hammerson
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Nightingale Hammerson.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Nightingale Hammerson will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Nightingale Hammerson and how you would contribute to adapting HR strategies.
