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- Tasks: Provide top-notch admin support and help create a positive environment for residents.
- Company: Cygnet Sedgley House, a supportive mental health rehabilitation service.
- Benefits: Competitive salary, NHS discounts, free meals, and wellness programmes.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in administration, excellent communication, and computer skills required.
- Other info: Flexible shifts with opportunities for growth in a caring environment.
The predicted salary is between 28260 - 28260 £ per year.
The Service Cygnet Sedgley House and Cygnet Sedgley Lodge offer a 34-bed high support inpatient rehabilitation (level 2) service for men with complex needs. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity.
Residents We Support
- Men aged 18+
- Detained under the Mental Health Act (1983) or informal
- Primary diagnosis of mental illness with:
- Complex comorbidities
- Substance, drug and alcohol abuse
- Treatment resistance
- Behaviours that challenge
Your Day-to-Day
- Provide a high standard of organisational & administrative support
- Prepare reports & other written materials
- Keep files & records as required
- Work co-operatively with all other members of the administration team to ensure the department runs smoothly
- Taking notes & minutes at meetings when required
- Answer the telephone & respond to all enquiries in a friendly, efficient manner
What we are looking for
- An experienced administrator used to liaising with customers/clients
- Organised, naturally helpful and a good multi-tasker
- Computer literate - including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths and English qualified, with a good level of numeracy and literacy
- Diligent & accurate, with an eye for detail and an understanding of confidentiality.
- Although it is a set shift pattern, we need flexibility to cover annual leave/sickness/training.
In return, we’ll offer you
- Salary: £28,260 per annum
- Group Pension
- Free Meal on Shift
- NHS Staff Discounts
- Free Health Cash Plan
- Cycle To Work Scheme
- Employee Assistance Programme (EAP)
- Free Eye Tests
- Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
Please note that successful candidates will be required to undergo an enhanced DBS check. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Hey we care about making a difference - we want to talk to you. Click the button to apply.
Clinical Administrator in Bilston employer: Nightingale Hammerson
Contact Detail:
Nightingale Hammerson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrator in Bilston
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those who work at Cygnet. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Cygnet Sedgley House and Lodge, understand their values, and think about how your skills as a Clinical Administrator can help them provide top-notch care.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed multiple tasks or improved processes in previous roles. This will demonstrate you're the perfect fit for their busy environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team and making a difference in mental health recovery.
We think you need these skills to ace Clinical Administrator in Bilston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Clinical Administrator role. Highlight your organisational skills, attention to detail, and any relevant administrative experience. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting mental health recovery and how your background makes you a great fit for us. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Clinical Administrator, you'll need to communicate effectively with various stakeholders. In your application, give examples of how you've successfully liaised with clients or colleagues in the past. We appreciate clear and concise communication!
Apply Early!: We might close the vacancy early if we get enough applications, so don’t wait around! Head over to our website and submit your application as soon as possible. We’re excited to hear from you and see how you can make a difference with us!
How to prepare for a job interview at Nightingale Hammerson
✨Know the Service Inside Out
Before your interview, take some time to research Cygnet Sedgley House and Lodge. Understand their mission, the types of residents they support, and the challenges they face. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Organisational Skills
As a Clinical Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved administrative processes. Be ready to discuss how you keep files and records in order, as well as how you handle enquiries efficiently.
✨Demonstrate Your Communication Skills
Excellent communication is crucial in this role. Practice articulating your thoughts clearly and concisely. You might be asked to role-play a scenario where you need to respond to an enquiry or take minutes during a meeting, so be prepared to showcase your friendly and approachable manner.
✨Emphasise Confidentiality and Diligence
Given the sensitive nature of the work, it's important to highlight your understanding of confidentiality and attention to detail. Prepare to discuss how you've handled confidential information in the past and why it’s vital in a clinical setting. This will reassure them that you can be trusted with sensitive data.