At a Glance
- Tasks: Manage customer inquiries and conduct venue site visits while driving proactive sales initiatives.
- Company: Join Nightcap, an award-winning operator in the vibrant late-night bar scene across the UK.
- Benefits: Enjoy a £26,000 salary, 30% bonus, 50% food discount, and early pay access through Wagestream.
- Why this job: Be part of a fun, fast-paced environment with a fantastic team dedicated to creating memorable experiences.
- Qualifications: 1 year of sales experience, ideally in hospitality, with strong communication and IT skills.
- Other info: Work across exciting venues in Manchester, Leeds, Birmingham, and Liverpool.
The predicted salary is between 31200 - 36480 £ per year.
What's in it for you?
- £26,000
- 30% bonus scheme so you share in the business’ success.
- An amazing 50% discount on food and drink across all our awesome venues.
- 4 x Salary life assurance to support your loved ones if the worst happens.
- Deals and discounts with a wide range of businesses through our discount portal.
- Early access to your pay through Wagestream.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- Training and development opportunities. We're invested in your success during your time with us!
- Fun and vibrant working environment with a fantastic team.
Overview:
We are looking for a Senior Sales Executive to join our Sales department. As part of an award-winning operator in the late-night bar scene, the role involves managing customer inquiries, providing excellent customer service, conducting venue site visits, and working on proactive sales initiatives. The ideal candidate should have at least 1 year of sales experience, preferably in hospitality, a strong interest in cocktail bars and nightlife, proficiency with the Access Collins Booking System, and excellent communication and administrative skills. Our support office is in the heart of Soho.
Responsibilities:
- You will be working across venues in Manchester, Leeds, Birmingham & Liverpool.
- Managing and responding to incoming customer enquiries.
- Responding to customer queries with excellent customer service skills.
- Telephone and venue diary management.
- Work on proactive sales and upselling initiatives.
- Conduct venue site visits.
- Follow up on potential sales leads.
- Work to pre-determined pre booked sales targets as set by the business.
- Always act as an ambassador of the brands.
Skills / Experience Required:
- A strong interest in cocktail bars and nightlife.
- 1 years’ sales experience, ideally in hospitality sales.
- Ideally proficient experience with Access Collins Booking System.
- Experience working in hospitality, ideally at least one year.
- Strong administration and IT skills.
- Excellent written and verbal communication skills.
About Us:
Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group and a deep-rooted belief that everyone deserves a great night out, working here is fast-paced, at times challenging, but copious amounts of fun! At Nightcap, we thrive on creating engaging and vibrant atmospheres that leave a lasting impression. Our team is dedicated to delivering outstanding customer experiences and exceeding expectations with world-class drinks. From skilled bartenders crafting unique and delicious cocktails to talented head office teams supporting our bars with exceptional solutions to further improve our business, we all strive to curate memorable experiences for our customers.
Senior Sales Executive - 12 Month FTC employer: Nightcap
Contact Detail:
Nightcap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Executive - 12 Month FTC
✨Tip Number 1
Familiarise yourself with the cocktail bar scene and current trends in nightlife. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who work in sales or management roles. Attend events or join online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Practice your communication skills, particularly in a sales context. Role-play scenarios where you handle customer inquiries or conduct venue site visits to build confidence and refine your approach.
✨Tip Number 4
Research Nightcap and its brands thoroughly. Understanding their values, mission, and unique selling points will allow you to tailor your conversations and show how you can contribute to their success.
We think you need these skills to ace Senior Sales Executive - 12 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in hospitality. Emphasise any roles where you've managed customer inquiries or conducted site visits, as these are key responsibilities for the Senior Sales Executive position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cocktail bars and nightlife. Mention specific experiences that demonstrate your sales skills and how you can contribute to Nightcap's mission of creating memorable customer experiences.
Highlight Relevant Skills: In your application, clearly outline your proficiency with the Access Collins Booking System and any other IT skills. This will show that you have the technical capabilities needed for the role.
Showcase Your Communication Skills: Since excellent written and verbal communication skills are essential for this role, ensure your application is well-written and free of errors. Consider including examples of how you've successfully communicated with customers or colleagues in past roles.
How to prepare for a job interview at Nightcap
✨Show Your Passion for Hospitality
Make sure to express your genuine interest in cocktail bars and nightlife during the interview. Share any personal experiences or stories that highlight your enthusiasm for the industry, as this will resonate well with the interviewers.
✨Demonstrate Your Sales Skills
Prepare specific examples from your previous sales experience, especially in hospitality. Discuss how you successfully managed customer inquiries, conducted site visits, and achieved sales targets to showcase your ability to drive results.
✨Familiarise Yourself with the Access Collins Booking System
If you have experience with the Access Collins Booking System, be ready to discuss it. If not, take some time to research its features and functionalities, as this knowledge can set you apart from other candidates.
✨Prepare Questions About the Company Culture
Nightcap prides itself on a fun and vibrant working environment. Prepare thoughtful questions about the company culture and team dynamics to show your interest in being part of their engaging atmosphere.