At a Glance
- Tasks: Drive sales, build relationships, and ensure exceptional customer service for events.
- Company: Join the vibrant team at Brighton i360 and Drift Beach Bar.
- Benefits: Enjoy a £35-40,000 salary, 30% bonus, and 50% discount on food and drink.
- Other info: Training opportunities and early pay access through Wagestream available.
- Why this job: Be part of a fun environment while making an impact in the events industry.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Sales Manager – Brighton i360
Please note, this role is based on-site at Brighton i360, 5 days per week.
Brighton i360 is one of the UK’s leading visitor attractions, offering unforgettable experiences, events and corporate hospitality in one of the country’s most iconic seaside destinations.
As Sales Manager, you’ll lead corporate sales, partnerships and group booking activity, helping drive revenue growth across ticket sales, private events and commercial partnerships.
This is a hands-on commercial role suited to someone with proven hospitality, events, venue or visitor attraction sales experience, who enjoys building relationships, developing new business and driving revenue in a fast-paced customer-focused environment.
You’ll lead a small sales team while working closely with marketing and operations to grow bookings, strengthen partnerships and maximise commercial opportunities across the attraction.
What you’ll be doing
Driving sales & commercial growth
- Developing and delivering the corporate sales strategy for Brighton i360
- Driving revenue growth across corporate bookings, group experiences, ticket sales and private events
- Identifying new business opportunities across tourism, corporate and local partnership markets
- Building and maintaining a strong sales pipeline across proactive outbound activity and inbound enquiries
- Supporting the development of commercial packages, offers and partnership opportunities
- Monitoring sales performance and identifying opportunities to improve conversion and revenue
Business development & partnerships
- Building relationships with corporate clients, tourism partners, travel trade, agencies and local businesses
- Developing strategic partnerships that increase brand awareness, visitor numbers and commercial revenue
- Representing Brighton i360 at networking events, trade shows and industry meetings
- Managing key account relationships and encouraging repeat business opportunities
- Supporting familiarisation trips and partnership activity that generates leads and bookings
Team leadership & sales management
- Leading, coaching and supporting a team of Sales Executives
- Setting clear targets and expectations across proactive sales activity
- Supporting the team with proposals, pipeline management and client relationships
- Creating a commercially focused and high-performing sales culture
- Monitoring pipeline health, conversion and sales activity across the team
Corporate bookings & customer experience
- Overseeing corporate bookings, group experiences and private event enquiries
- Supporting the creation of tailored proposals and packages for clients
- Ensuring a smooth and professional customer journey from enquiry through to booking
- Working closely with operations teams to ensure successful delivery of events and experiences
- Maintaining high standards of customer service and relationship management throughout the sales process
Cross-functional collaboration
- Working closely with marketing teams to support campaigns, promotions and lead generation activity
- Providing insight into customer trends, feedback and commercial opportunities
- Collaborating with operations teams around launches, events and key trading periods
- Keeping CRM systems, reporting and pipeline activity up to date and accurate
What we’re looking for
- Proven experience in hospitality, events, venue, leisure or visitor attraction sales
- Previous experience leading, coaching or developing a sales team
- Strong track record of driving revenue growth and winning new business
- Experience managing corporate bookings, partnerships or group sales activity
- Commercially minded with strong negotiation and relationship-building skills
- Confident managing multiple clients, enquiries and commercial priorities simultaneously
- Experience using CRM systems and managing sales pipelines effectively
- Strong communication, presentation and proposal-writing skills
- Comfortable networking, attending events and representing a brand externally
- Highly organised, proactive and results-driven
- Experience working closely with marketing teams on campaigns or lead generation activity would be advantageous
- Knowledge of ticketing systems, booking platforms or distribution channels would be beneficial
Sales Manager - Brighton i360 employer: Nightcap
Join the vibrant team at Brighton i360, where we prioritise employee well-being and growth. With a competitive salary, generous bonuses, and a fantastic 50% discount on food and drink, we foster a fun and supportive work culture that encourages professional development and meaningful relationships. Our commitment to your success is evident through our training opportunities and comprehensive Employee Assistance Program, making us an exceptional employer in the heart of Brighton.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Brighton i360
✨Tip Number 1
Network with local businesses and event planners in Brighton. Attend industry events or meetups to build relationships that could lead to potential clients or partnerships, showcasing your proactive approach.
✨Tip Number 2
Familiarise yourself with the Brighton i360 and Drift Beach Bar offerings. Understanding the unique selling points of these venues will help you tailor your sales pitches and proposals effectively.
✨Tip Number 3
Demonstrate your customer service skills during any interactions. Highlighting your ability to manage client relationships and ensure satisfaction can set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest trends in the events industry. Being knowledgeable about current market demands and innovative event solutions will show your commitment to driving sales and enhancing client experiences.
We think you need these skills to ace Sales Manager - Brighton i360
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant sales experience and achievements. Focus on quantifiable results, such as exceeding sales targets or successful event management, to demonstrate your capability for the Sales Manager role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for sales and customer service. Mention specific experiences that align with the job description, such as managing client relationships or developing event proposals, to make your application stand out.
Highlight Key Skills:Emphasise skills that are crucial for the role, such as communication, negotiation, and relationship-building. Use examples from your past work to illustrate how these skills have led to successful outcomes in sales or event coordination.
Show Enthusiasm for the Company:Research Brighton i360 and express your enthusiasm for their brand and values in your application. Mention any specific aspects of their venues or services that resonate with you, showing that you are genuinely interested in being part of their team.
How to prepare for a job interview at Nightcap
✨Know Your Sales Metrics
Familiarise yourself with key sales metrics and targets relevant to the role. Be prepared to discuss how you've achieved or exceeded sales goals in your previous positions, as this will demonstrate your capability to meet the expectations of the Sales Manager role.
✨Showcase Relationship Building Skills
Highlight your experience in building and nurturing client relationships. Prepare examples of how you've successfully managed customer accounts and driven repeat business, as this is crucial for the role at Brighton i360.
✨Prepare for Scenario Questions
Anticipate scenario-based questions that may focus on handling customer enquiries or managing event proposals. Think through your approach to these situations, showcasing your problem-solving skills and ability to deliver exceptional customer service.
✨Demonstrate Industry Knowledge
Stay updated on current trends in the events and hospitality industry. Being able to discuss recent developments or innovations will show your passion for the field and your commitment to keeping the venue competitive and relevant.
