At a Glance
- Tasks: Drive revenue growth by identifying and nurturing new business opportunities in late-night hospitality.
- Company: Join Nightcap, an award-winning operator in the vibrant late-night bar scene.
- Benefits: Enjoy a fun, dynamic work environment with opportunities for personal development and growth.
- Other info: Be part of a creative, inclusive culture where everyone can belong and thrive.
- Why this job: Make a real impact in the hospitality industry while having a blast with your team.
- Qualifications: Proven sales experience, strong communication skills, and a passion for the hospitality sector.
The predicted salary is between 45000 - 55000 £ per year.
Role Purpose
To strategically drive revenue growth by identifying, developing, and nurturing new business opportunities within the late night hospitality sector.
This role focuses on building long-lasting relationships, leveraging market insights, and executing innovative proactive business development sales strategies to position Nightcap as a leader in the industry.
Key Responsibilities
• Business Development and Revenue Growth
- Identify and pursue new business opportunities across corporate, leisure, and event markets.
- Proactively target key accounts, industry segments, and geographic markets to expand the client base.
- Achieve given sales targets and KPI's set by your line manager.
- Develop and execute strategic sales plans to maximise revenue potential.
Enquiry Handling & Proposal writing
- Develop compelling event proposals tailored to corporate client needs.
- Responsible for management of all proactively sought enquiries.
Client Relationship Management
- Establish and maintain strong relationships with corporate clients, event organisers, and industry stakeholders.
- Act as the primary point of contact for high-value accounts, delivering exceptional service to ensure retention and loyalty.
- Host site visits, familiarisation trips, and client entertaining opportunities to showcase ours brand's unique offerings.
Sales and Marketing Strategy
- Work closely with the sales and marketing team to create compelling sales collateral, campaigns, and initiatives.
- Utilise market analysis to inform pricing strategies, promotions, and upselling opportunities.
- Regularly review competitor activity to maintain a competitive edge in the market.
Event Sales and Coordination
- Collaborate with operations and event teams to deliver seamless client experiences.
- Develop tailored proposals and detailed event plans for corporate and private clients.
- Ensure accurate handover of event details to operations teams for flawless execution.
Networking and Industry Presence
- Represent the brand at industry exhibitions, networking events, and trade shows.
- Build and maintain relationships with top corporate event agencies and third-party accounts.
- Stay informed about trends and innovations in the hospitality sector to position the business ahead of competitors.
Administrative Excellence
- Manage CRM systems to track leads, bookings, and client communications.
- Provide regular sales reports, forecasts, and performance updates to senior management.
- Ensure adherence to budgetary goals and resource optimization.
Key Attributes Key Attributes
Behaviours
- Strong interpersonal and communication skills with a guest-first mindset.
- Exceptional organisational and time-management abilities.
- Proven sales and negotiation experience, preferably within the events or hospitality industry.
- Ability to multitask and work under pressure while maintaining attention to detail.
- A proactive and results-driven approach to business development.
- Confident presenting and hosting clients in professional and social settings.
Experience
- Proven track record in sales and business development, ideally within the hospitality or events industry.
- Strong negotiation, communication, and relationship-building skills.
- Strategic thinker with the ability to identify opportunities and deliver results.
- Excellent organizational and multitasking abilities, with keen attention to detail.
- Proficiency in CRM systems and sales reporting tools.
- A self-starter with a proactive, results-driven mindset.
About Nightcap
Nightcap is an award-winning operator in the late-night bar scene.
We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few.
With a mission to be the UK’s leading bar group.
Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out!
We have a lively and dynamic work-ethos across all our bars and offices.
Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong.
Working here is fast paced, at times challenging, but copious amounts of fun!
Our Values
- We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars.
This ensures our choices are practical, guest-focused, and truly reflect our business.
It's all about staying grounded in real experiences to drive our success.
- Proud AF -Taking pride in our work means striving for excellence and being dedicated to success.
At Nightcap, we encourage our teams to bring their passion every day, delivering world-class service and creating unforgettable experiences for our guests.
- Become Your Best Self - At Nightcap, we thrive on personal development of each other.
We encourage our teams to seek growth, improve their skills, and enjoy the journey.
It's about becoming the best version of yourself while having fun along the way.
- Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success.
At Nightcap, we focus on results and make sure we follow through on our promises.
- People Are Everything - At Nightcap, we know our people are our greatest asset.
We focus on creating an inclusive environment where everyone feels heard, valued, and supported.
Because at the end of the day, it's our people who make all the difference.
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Business Development Manager in City of Westminster employer: Nightcap Support Office
Nightcap is an exceptional employer that values creativity and collaboration, offering a dynamic work culture where employees can thrive. With flexible hybrid working arrangements and a focus on employee growth, team members are encouraged to develop their skills while contributing to unforgettable festive experiences. Located in vibrant cities like Cardiff, Manchester, Leeds, Birmingham, and Bristol, Nightcap provides a unique opportunity to engage with diverse clients and make a lasting impact during the holiday season.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Nightcap Support Office. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Nightcap Support Office
Don't be shy about reaching out to Nightcap Support Office directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Business Development Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Nightcap Support Office and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Nightcap Support Office
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
