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- Tasks: Lead a new cocktail bar, ensuring exceptional guest experiences and team culture.
- Company: Hidden Society, a premium cocktail bar opening in Fitzrovia.
- Benefits: Competitive salary, bonus opportunities, and a chance to shape a new venue.
- Why this job: Be a founding leader in a unique hospitality venture focused on quality and connection.
- Qualifications: Proven experience in quality-led hospitality and strong leadership skills.
- Other info: Join a creative team dedicated to excellence and innovation in the industry.
The predicted salary is between 39000 - 52000 ÂŁ per year.
ÂŁ45-50,000 + Bonus + Service Charge
THE CANVAS IS BLANK. HELP US PAINT IT.
Hidden Society: The 2026 Vision is coming to Fitzrovia. We’re opening a new cocktail bar rooted in quality, intention, and considered hospitality. This is a venue designed for people who care deeply about craft, standards, and how guests feel when they sit at the bar.
As General Manager, you are the "Captain” of the Ship. You are the face of the bar, the business owner, and the primary motivator of our Society. You don't just manage a site; you lead a culture. You are responsible for ensuring that our "WHY" to quiet the noise of the city is felt in every corner of the business.
THE MISSION
This is not about managing volume. It’s about Leadership, Legacy, and Long-term Vision.
What You’ll Be Responsible For
- The Visionary & The Face
- Acting as the "Business Owner," taking full accountability for the brand’s reputation and commercial health.
- Being the primary "Host" of the Society, ensuring the atmosphere is a living embodiment of our sanctuary.
- Protecting the "Why": Ensuring every decision made aligns with our mission of "Intellectual Warmth.”
- Recruiting, developing, and retaining a team aligned with quality-led hospitality.
- Coaching and leading a specialized management trio (Bar Manager "Sensei" and Head Bartender "Artist"), to lead with clarity, empathy, and accountability.
- Building a culture where standards are upheld through pride, not pressure.
- Keeping the team inspired and fostering a culture of professional pride.
- Ensuring the team understands why we do things, not just how.
- Maintaining exceptional standards across service, drinks, cleanliness, atmosphere, and presentation.
- Protecting the guest journey from arrival to farewell, ensuring it feels seamless and considered.
- Working closely with the bar leadership to ensure menu execution meets creative and technical expectations.
- Driving the financial success of the venue through strategic planning, marketing, and impeccable cost control.
- Ensuring the "backbone" of the business—compliance, P&L, and safety—is as flawless as the drinks we serve.
- Balancing commercial growth with the "Quality over Quantity" ethos.
- Overseeing the entire guest experience, ensuring the transition from the "Public Chaos" of the city to Hidden Society is seamless.
- Working with the management and the rest of the team to master the atmosphere and guest connection.
- Acting as a key collaborator in the ongoing evolution of the brand.
- Menu development, training standards, and service “rituals” and ensuring that creativity always serves clarity to the guest experience.
Who We’re Looking For
This role isn’t about chasing trends or squeezing covers. We’re looking for a leader who:
- Has proven experience as a General Manager in a prestige, quality-led hospitality environment.
- Understands that great leadership is quiet, consistent, and intentional.
- Understands that the "unseen details"—the lighting, the scent, the silence—are just as important as the revenue.
- Has a strong grasp of both the creative and commercial sides of running a premium venue.
- Leads with emotional intelligence, calm authority, and integrity.
- Cares deeply about standards, structure, and getting the fundamentals right — every day.
- Believes hospitality is about connection, not transactions.
If you’re motivated by spreadsheets alone, this isn’t the fit. If you’re motivated by building a legacy and inspiring a new generation and be part of something great, let’s talk.
Why Hidden Society?
- A FOUNDING ROLE: You are the architect of the team and the culture for a landmark 2026 opening.
- AUTONOMY & OWNERSHIP: We want a Mastermind, not a follower. You will have the freedom to run this bar as if it were your own.
- A CURATED ENVIRONMENT: Work in a space designed for Sophistication, where the design supports your leadership, not hinders it.
- PROFESSIONAL FELLOWSHIP: Join a group that values quiet excellence and aims to be a benchmark for London hospitality.
Our Core Values
- The Canvas is the Room
- From Anxiety to Awe
- Hospitality is a Fine Art
- Quality over Quantity
- Inspire & Be Inspired
General Manager - Hidden Society in London employer: Nightcap PLC
Contact Detail:
Nightcap PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Hidden Society in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join hospitality groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories that highlight your leadership style and how you’ve created memorable experiences for guests. Remember, they want to see the real you!
✨Tip Number 3
Do your homework! Research Hidden Society and understand their mission and values. Be ready to discuss how your vision aligns with theirs. This shows you’re not just looking for any job; you’re genuinely interested in being part of their unique culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace General Manager - Hidden Society in London
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see your personality and passion for hospitality, so don’t hold back on sharing what makes you tick!
Align with Our Values: Make sure to highlight how your experience and values align with our mission at Hidden Society. Show us that you understand the importance of quality over quantity and how you embody that in your work.
Showcase Your Leadership Style: As a General Manager, your leadership style is key. Use your application to illustrate how you lead with emotional intelligence and inspire your team. We’re looking for someone who can create a culture of pride and connection.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hidden Society!
How to prepare for a job interview at Nightcap PLC
✨Know Your 'Why'
Before the interview, take some time to reflect on the core mission of Hidden Society. Understand their focus on 'Intellectual Warmth' and be ready to discuss how you can embody this in your leadership style. Show them that you’re not just about managing a bar, but about creating an atmosphere that resonates with their vision.
✨Showcase Your Leadership Style
Prepare examples from your past experiences that highlight your leadership qualities. Discuss how you've built a culture of pride and accountability within your teams. Be specific about how you’ve inspired others and maintained high standards without pressure, as this aligns perfectly with what they’re looking for.
✨Emphasise Emotional Intelligence
During the interview, demonstrate your understanding of emotional intelligence in hospitality. Share instances where you've navigated challenges with calm authority and integrity. This will show that you grasp the importance of connection over transactions, which is crucial for the role.
✨Be Ready to Discuss the Details
Hidden Society values the 'unseen details' that contribute to a great guest experience. Prepare to talk about how you ensure every aspect of the venue—from lighting to service rituals—is considered and executed flawlessly. This will illustrate your commitment to quality and your ability to balance creativity with operational excellence.
