At a Glance
- Tasks: Welcome guests, manage reservations, and create an unforgettable experience.
- Company: Join the vibrant team at Tonight Josephine, a fun and lively venue.
- Benefits: Enjoy 50% off food and drinks, early pay access, and life assurance.
- Other info: Part-time role with flexible weekend shifts and great career development opportunities.
- Why this job: Be part of a dynamic environment where your customer service skills shine.
- Qualifications: Strong communication skills and a positive, outgoing personality are essential.
The predicted salary is between 12 - 12 £ per hour.
What's in It for You?
- Your dedication to the customer experience will be rewarded with a generous service charge.
- An amazing 50% discount on food and drink across all our awesome venues.
- Deals and discounts with a wide range of businesses through our discount portal.
- Early access to your pay through Wagestream.
- £10,000 life assurance to support your loved ones if the worst happens.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- Training and development opportunities. We're invested in your success during your time with us!
- Fun and vibrant working environment with a fantastic team.
- This is a PART TIME vacancy, with shifts based over weekends, and a wage starting at £12.71 per hour!
Responsibilities
- Capable of handling different bookings at the same time, deal with our guests' reservations and make sure that they receive the most iconic welcome there is!
- Escort guests to their tables and give them the best tour around our cocktail menu. We want to hear your recommendations.
- Answer phone calls, take reservations, and provide information to guests over the phone.
- Handle guest inquiries, complaints, and special requests in a professional and courteous manner.
- Maintain a clean and organized front-of-house area, including the entryway, waiting area, and restrooms.
- Assist in opening and closing duties, including setting up the host stand and organizing reservation books.
Skills and Experience
- Strong communication skills to interact with guests in a polite and engaging manner.
- Excellent organizational abilities to manage reservations and seating arrangements efficiently.
- Ability to work well under pressure and handle a high volume of guests during busy times.
- Positive and outgoing personality with a genuine desire to create a welcoming atmosphere for guests.
- Problem-solving skills to handle guest inquiries and address any issues that may arise.
We look forward to having you join our team at Tonight Josephine!
Host – Tonight Josephine employer: Nightcap PLC
Contact Detail:
Nightcap PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host – Tonight Josephine
✨Tip Number 1
Get to know the venue! Before your interview, pop into Tonight Josephine and soak up the vibe. Familiarise yourself with the cocktail menu and the atmosphere so you can chat about it during your interview. It shows you're genuinely interested!
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests all the time, brush up on how to engage people in a friendly and professional manner. Maybe role-play with a mate to get comfortable handling inquiries and complaints.
✨Tip Number 3
Show off your organisational skills! Think of examples from past experiences where you've managed bookings or handled busy situations. This will help you stand out as someone who can keep things running smoothly during peak times.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It makes it easier for us to spot your enthusiasm and commitment to joining the Tonight Josephine team. Plus, you’ll get all the latest updates on your application!
We think you need these skills to ace Host – Tonight Josephine
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off that positive and outgoing vibe that fits perfectly with our team.
Tailor Your Application: Make sure to tailor your application to the Host role at Tonight Josephine. Highlight your strong communication skills and any experience you have in hospitality. We love seeing how you can bring your unique touch to our vibrant environment!
Be Clear and Organised: Just like we expect from our hosts, your application should be clear and organised. Use headings, bullet points, and concise language to make it easy for us to see why you’re the perfect fit for the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Nightcap PLC
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Tonight Josephine and its vibe. Check out their menu, especially the cocktail offerings, and understand what makes their customer experience unique. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
As a host, strong communication is key. During the interview, practice engaging with the interviewer as if they were a guest. Use polite language, maintain eye contact, and be enthusiastic about creating a welcoming atmosphere. This will demonstrate that you have the right personality for the job.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult guest or managing multiple reservations at once. Think of examples from past experiences where you successfully resolved issues or provided excellent service. This will showcase your problem-solving skills and ability to work under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate successes. This shows that you’re not just interested in the job, but also in being part of a vibrant team. Plus, it gives you a chance to see if the venue is the right fit for you!