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For Companies At a Glance
- Tasks: Welcome guests, manage reservations, and create unforgettable dining experiences.
- Company: Join The Cocktail Club, where the vibes are epic and everyone is welcome!
- Benefits: Enjoy 50% off food and drink, early pay access, and life assurance.
- Why this job: Be part of a fun team and make every night out memorable for our guests.
- Qualifications: Strong communication skills and a positive, outgoing personality.
- Other info: Flexible part-time hours with opportunities for training and personal development.
The predicted salary is between 12 - 12 £ per hour.
What's in It for You?
- Your dedication to the customer experience will be rewarded with a generous service charge.
- An amazing 50% discount on food and drink across all our awesome venues.
- Deals and discounts with a wide range of businesses through our discount portal.
- Early access to your pay through Wagestream.
- £10,000 life assurance to support your loved ones if the worst happens.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- Training and development opportunities.
- Fun and vibrant working environment with a fantastic team.
This is a PART TIME vacancy, with shifts based over Monday to Sunday and a wage starting at £12.71 per hour!
About Us:
We are The Cocktail Club, where the party's OFF THE HOOK and the bartenders are straight up LEGENDS. Leave your inhibitions at the door and get ready for mind-blowing cocktails, epic vibes, and permission to let loose. EVERYONE. WELCOME. ALWAYS.
What We Need:
As a Host/Hostess, you will greet and welcome customers, manage reservations, and ensure a smooth and enjoyable dining experience.
Responsibilities:
- Capable of handling different bookings at the same time, deal with our guests' reservations and make sure that they receive the most iconic welcome there is!
- Escort guests to their tables and give them the best tour around our cocktail menu. We want to hear your recommendations.
- Answer phone calls, take reservations, and provide information to guests over the phone.
- Handle guest inquiries, complaints, and special requests in a professional and courteous manner.
- Maintain a clean and organized front-of-house area, including the entryway, waiting area, and restrooms.
- Assist in opening and closing duties, including setting up the host stand and organizing reservation books.
Skills and Experience:
- Strong communication skills to interact with guests in a polite and engaging manner.
- Excellent organizational abilities to manage reservations and seating arrangements efficiently.
- Ability to work well under pressure and handle a high volume of guests during busy times.
- Positive and outgoing personality with a genuine desire to create a welcoming atmosphere for guests.
- Problem-solving skills to handle guest inquiries and address any issues that may arise.
About Nightcap:
Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!
Our Values:
- We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars. This ensures our choices are practical, guest-focused, and truly reflect our business.
- Proud AF - Taking pride in our work means striving for excellence and being dedicated to success.
- Become Your Best Self - At Nightcap, we thrive on personal development of each other.
- Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success.
- People Are Everything - At Nightcap, we know our people are our greatest asset.
If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you. We look forward to having you join our team at The Cocktail Club!
Your Application, Your Way
At Nightcap, our amazing diverse teams are the key to delivering the ultimate guest experience. We need more incredible people to continue to deliver for our guests. It can be difficult for your passion, enthusiasm, and personality to shine through when applying using a CV. We want to do things a little differently and give you the opportunity to stand out from the crowd and shine.
Host – The Cocktail Club employer: Nightcap PLC
Contact Detail:
Nightcap PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host – The Cocktail Club
✨Tip Number 1
Get your personality shining through! When you’re at the interview, let your enthusiasm for the role and the vibe of The Cocktail Club show. Be yourself, and don’t be afraid to share a fun story or two about your experiences in hospitality.
✨Tip Number 2
Practice makes perfect! Before your interview, run through some common questions with a mate. Think about how you’d handle busy nights or tricky guest situations, and have some examples ready to impress us with your problem-solving skills.
✨Tip Number 3
Show us your passion for cocktails! If you’ve got a favourite drink or a cool cocktail recipe, share it during your chat. We love seeing candidates who are genuinely excited about what we do at The Cocktail Club.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining our team. Plus, you can even record a video application to really stand out from the crowd!
We think you need these skills to ace Host – The Cocktail Club
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to fit the Host role at The Cocktail Club. Highlight your experience in customer service and any relevant skills that match what we’re looking for. It’ll make you stand out!
Show Off Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate how well you can express yourself. Whether it’s through your writing or a video, make sure we can see your engaging personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you get all the latest updates about your application status. Plus, it’s super easy!
How to prepare for a job interview at Nightcap PLC
✨Know the Vibe
Before your interview, get a feel for The Cocktail Club's atmosphere. Visit the venue if you can, or check out their social media to understand their style and energy. This will help you align your personality with their vibrant culture during the interview.
✨Show Off Your People Skills
As a Host, you'll be the face of the venue, so highlight your communication skills. Prepare examples of how you've created welcoming experiences for guests in the past. Be ready to demonstrate your ability to handle inquiries and complaints with a positive attitude.
✨Be Organised and Ready
Since managing reservations is key, come prepared with a plan on how you would handle busy periods. Think about how you'd prioritise tasks and keep everything running smoothly. This shows that you can think on your feet and are ready for the fast-paced environment.
✨Bring Your Personality
The Cocktail Club values a positive and outgoing personality, so let yours shine! Share your passion for creating memorable experiences and don’t hesitate to show a bit of your fun side. Whether it’s a party trick or a funny story, make sure they remember you!