At a Glance
- Tasks: Welcome guests, manage reservations, and create unforgettable dining experiences.
- Company: Barrio Bars, a vibrant part of the Nightcap group with a lively atmosphere.
- Benefits: 50% discount on food and drink, early pay access, and life assurance.
- Other info: Opportunities for training and personal development in a creative culture.
- Why this job: Join a fun team and enjoy a dynamic work environment while making great memories.
- Qualifications: Strong communication skills and a positive, outgoing personality.
The predicted salary is between 10 - 12 £ per hour.
What's in It for You?
- Your dedication to the customer experience will be rewarded with a generous service charge.
- An amazing 50% discount on food and drink across all our awesome venues.
- Deals and discounts with a wide range of businesses through our discount portal.
- Early access to your pay through Wagestream.
- £10,000 life assurance to support your loved ones if the worst happens.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- Training and development opportunities.
- Fun and vibrant working environment with a fantastic team.
This is a PART TIME/FULL TIME vacancy, with shifts based over (ENTER DAYS), and a wage starting at £(ENTER AMOUNT) per hour!
About Us
We are Barrio Bars. Bringing a slap of Latin attitude to a neighbourhood near you. With slammin’ party joints in North, South, East, West & Central London. Slingin’ authentic Margaritas, ice cold beers & filthy tacos all week long – and on weekends – that’s when the party comes alive. From a quiet afternoon sipping a margarita and sharing tacos, to shots of tequila and salsa moves, our bars are an experience of a lifetime!
What We Need
As a Host/Hostess, you will greet and welcome customers, manage reservations, and ensure a smooth and enjoyable dining experience.
Responsibilities
- Capable of handling different bookings at the same time, deal with our guests' reservations and make sure that they receive the most iconic welcome there is!
- Escort guests to their tables and give them the best tour around our cocktail menu.
- Answer phone calls, take reservations, and provide information to guests over the phone.
- Handle guest inquiries, complaints, and special requests in a professional and courteous manner.
- Maintain a clean and organized front-of-house area, including the entryway, waiting area, and restrooms.
- Assist in opening and closing duties, including setting up the host stand and organizing reservation books.
Skills and Experience
- Strong communication skills to interact with guests in a polite and engaging manner.
- Excellent organizational abilities to manage reservations and seating arrangements efficiently.
- Ability to work well under pressure and handle a high volume of guests during busy times.
- Positive and outgoing personality with a genuine desire to create a welcoming atmosphere for guests.
- Problem-solving skills to handle guest inquiries and address any issues that may arise.
About Nightcap
Nightcap is an award‑winning operator in the late‑night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work‑ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell‑bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!
Our Values
- We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars. This ensures our choices are practical, guest‑focused, and truly reflect our business.
- Proud AF - Taking pride in our work means striving for excellence and being dedicated to success.
- Become Your Best Self - At Nightcap, we thrive on personal development of each other.
- Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success.
- People Are Everything - At Nightcap, we know our people are our greatest asset.
If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you. We look forward to having you join our team at Barrio!
Host – Barrio employer: Nightcap PLC
At Barrio Bars, we pride ourselves on being an exceptional employer, offering a vibrant and fun work environment where your dedication to customer service is rewarded with generous benefits, including a 50% discount on food and drink across all venues. We are committed to your personal and professional growth, providing training opportunities and access to our Employee Assistance Program to support your well-being. Join our dynamic team in the heart of London, where every day is an opportunity to create unforgettable experiences for our guests while enjoying a collaborative and inclusive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Host – Barrio
✨Tip Number 1
Get to know the venue! Before your interview, pop into Barrio and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to jump in!
✨Tip Number 2
Practice your people skills! As a host, you'll be the face of Barrio, so brush up on your communication skills. Role-play with a friend or family member to get comfortable with greeting guests and handling inquiries. Confidence is key!
✨Tip Number 3
Show off your personality! Barrio is all about fun and vibrancy, so let your unique character shine through in your interview. Share stories that highlight your positive attitude and ability to create a welcoming atmosphere for guests.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to spot your application. Plus, you’ll get all the latest updates on our openings and events!
We think you need these skills to ace Host – Barrio
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off that positive and outgoing vibe that fits right in with our Barrio family.
Tailor Your Application:Make sure to tailor your application to the Host role. Highlight your strong communication skills and any experience you have in managing reservations or dealing with guests. We love seeing how you can bring your unique flair to our team!
Keep It Organised:Just like we keep our front-of-house area tidy, make sure your application is well-organised too! Use clear headings, bullet points, and a neat layout to make it easy for us to read and find the info we need.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Barrio crew!
How to prepare for a job interview at Nightcap PLC
✨Know the Venue
Before your interview, take some time to familiarise yourself with Barrio Bars. Understand their vibe, menu, and what makes them unique. This will help you show genuine interest and enthusiasm during the interview.
✨Show Off Your Communication Skills
As a Host, strong communication is key. Practice how you would greet guests and handle reservations. Be ready to demonstrate your ability to engage with people in a friendly and professional manner.
✨Prepare for Scenario Questions
Expect questions about handling guest inquiries or complaints. Think of examples from past experiences where you successfully resolved issues or created a welcoming atmosphere. This will showcase your problem-solving skills.
✨Emphasise Team Spirit
Barrio Bars values collaboration and a fun working environment. Share examples of how you've worked well in a team and contributed to a positive atmosphere. This will align with their culture and values.
