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For Companies At a Glance
- Tasks: Lead a new cocktail bar, shaping its culture and guest experience.
- Company: Hidden Society, a premium cocktail bar opening in Fitzrovia.
- Benefits: Competitive salary, bonus, and the chance to shape a new venue.
- Why this job: Be a founding leader, creating a legacy in London's hospitality scene.
- Qualifications: Proven experience in quality-led hospitality and strong leadership skills.
- Other info: Enjoy autonomy in a sophisticated environment with a focus on excellence.
The predicted salary is between 39000 - 52000 £ per year.
Hidden Society: The 2026 Vision is coming to Fitzrovia. We’re opening a new cocktail bar rooted in quality, intention, and considered hospitality. This is a venue designed for people who care deeply about craft, standards, and how guests feel when they sit at the bar.
As General Manager, you are the "Captain" of the Ship. You are the face of the bar, the business owner, and the primary motivator of our Society. You don’t just manage a site; you lead a culture. You are responsible for ensuring that our "WHY" to quiet the noise of the city is felt in every corner of the business.
THE MISSION
This is not about managing volume. It’s about Leadership, Legacy, and Long-term Vision.
What You’ll Be Responsible For
- The Visionary & The Face
- Acting as the "Business Owner", taking full accountability for the brand’s reputation and commercial health.
- Being the primary "Host" of the Society, ensuring the atmosphere is a living embodiment of our sanctuary.
- Protecting the "Why": Ensuring every decision made aligns with our mission of "Intellectual Warmth."
- People & Culture
- Recruiting, developing, and retaining a team aligned with quality-led hospitality.
- Coaching and leading a specialized management trio (Bar Manager "Sensei" and Head Bartender "Artist"), to lead with clarity, empathy, and accountability.
- Building a culture where standards are upheld through pride, not pressure.
- Keeping the team inspired and fostering a culture of professional pride.
- Ensuring the team understands why we do things, not just how.
- Standards & Experience
- Maintaining exceptional standards across service, drinks, cleanliness, atmosphere, and presentation.
- Protecting the guest journey from arrival to farewell, ensuring it feels seamless and considered.
- Working closely with the bar leadership to ensure menu execution meets creative and technical expectations.
- Commercial & Operational Ownership
- Driving the financial success of the venue through strategic planning, marketing, and impeccable cost control.
- Ensuring the "backbone" of the business—compliance, P&L, and safety—is as flawless as the drinks we serve.
- Balancing commercial growth with the "Quality over Quantity" ethos.
- Creative Collaboration
- Overseeing the entire guest experience, ensuring the transition from the "Public Chaos" of the city to Hidden Society is seamless.
- Working with the management and the rest of the team to master the atmosphere and guest connection.
- Acting as a key collaborator in the ongoing evolution of the brand.
- Menu development, training standards, and service “rituals” and ensuring that creativity always serves clarity to the guest experience.
Who We’re Looking For
- Has proven experience as a General Manager in a prestige, quality-led hospitality environment.
- Understands that great leadership is quiet, consistent, and intentional.
- Understands that the "unseen details"—the lighting, the scent, the silence—are just as important as the revenue.
- Has a strong grasp of both the creative and commercial sides of running a premium venue.
- Leads with emotional intelligence, calm authority, and integrity.
- Cares deeply about standards, structure, and getting the fundamentals right — every day.
- Believes hospitality is about connection, not transactions.
If you’re motivated by spreadsheets alone, this isn’t the fit. If you’re motivated by building a legacy and inspiring a new generation and be part of something great, let’s talk.
Why Hidden Society?
- A FOUNDING ROLE: You are the architect of the team and the culture for a landmark 2026 opening.
- AUTONOMY & OWNERSHIP: We want a Mastermind, not a follower. You will have the freedom to run this bar as if it were your own.
- A CURATED ENVIRONMENT: Work in a space designed for Sophistication, where the design supports your leadership, not hinders it.
- PROFESSIONAL FELLOWSHIP: Join a group that values quiet excellence and aims to be a benchmark for London hospitality.
Our Core Values
- The Canvas is the Room
- From Anxiety to Awe
- Hospitality is a Fine Art
- Quality over Quantity
- Inspire & Be Inspired
General Manager - Hidden Society employer: Nightcap PLC
Contact Detail:
Nightcap PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Hidden Society
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality scene. Attend events, join local groups, and don’t be shy about reaching out to industry leaders on social media. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your vision for creating an exceptional guest experience and how you can lead a team to achieve that. Remember, they’re looking for someone who embodies their culture!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to venues you admire, like Hidden Society, and express your interest in being part of their journey. A well-crafted email or message can go a long way in making a memorable impression.
✨Tip Number 4
Prepare for interviews by understanding the brand’s ethos. Dive deep into what makes Hidden Society unique and think about how your values align with theirs. Be ready to discuss how you can contribute to their mission of ‘Intellectual Warmth’ and elevate the guest experience!
We think you need these skills to ace General Manager - Hidden Society
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see your personality and passion for hospitality. Don’t just list your experience; tell us why you care about creating a unique guest experience.
Showcase Your Leadership Style: As the General Manager, you'll be leading a team and shaping the culture. Use your application to highlight your leadership approach. Share examples of how you've inspired teams in the past and how you plan to do it at Hidden Society.
Align with Our Mission: Make sure your application reflects an understanding of our mission and values. We’re all about quality and connection, so demonstrate how your vision aligns with ours. Show us that you get what we’re trying to achieve!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our Society!
How to prepare for a job interview at Nightcap PLC
✨Know Your 'Why'
Before the interview, take some time to reflect on the core mission of Hidden Society. Understand how your personal values align with their focus on 'Intellectual Warmth' and quality-led hospitality. Be ready to articulate how you can embody this ethos as the General Manager.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership approach, especially in fostering a culture of pride and accountability. Think about times when you've inspired a team or navigated challenges with emotional intelligence. This role is all about leading with intention, so let that shine through.
✨Demonstrate Commercial Acumen
Brush up on your financial knowledge and be prepared to discuss how you've driven success in previous roles. Highlight your experience with strategic planning and cost control, and be ready to share ideas on balancing commercial growth with quality service.
✨Engage with Creativity
Since Hidden Society values creativity in guest experiences, think about how you've contributed to menu development or unique service rituals in the past. Bring ideas to the table that could enhance the atmosphere and connection with guests, showing that you can be a key collaborator in evolving the brand.
