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For Companies At a Glance
- Tasks: Plan and manage exciting events at Brighton i360, from corporate functions to private parties.
- Company: Join Brighton i360, a top visitor attraction known for unforgettable experiences.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a vibrant work environment.
- Why this job: Be part of a dynamic team that values creativity and guest satisfaction in a fun setting.
- Qualifications: Experience in event management and strong organizational skills are essential.
- Other info: Ideal for those who thrive in fast-paced environments and love making events memorable.
The predicted salary is between 24000 - 40000 £ per year.
Events Manager – Brighton i360
£32,000 + Bonus
The Brighton i360 is a leading visitor attraction in Brighton, offering unique experiences for guests of all ages. We host a variety of events, from private celebrations to corporate gatherings, ensuring an unforgettable experience for our visitors.
The Attraction Manager is responsible for planning, coordinating, and executing events within the attraction, ensuring seamless operations and a high level of guest satisfaction. This role requires a strategic approach to event planning, supplier coordination, and revenue management to maximise the attractions offerings.
Key Responsibilities:
Event Planning & Coordination:
- Plan and manage a diverse range of events, including corporate functions, private parties, and promotional activities.
- Liaise with clients to understand their event requirements and deliver tailored experiences.
- Coordinate with internal teams, including food, operations, and marketing, to ensure smooth execution.
- Develop event schedules, logistics plans, and contingency strategies.
- Ensure compliance with health and safety regulations and licensing requirements.
Guest Experience & Customer Service:
- Provide exceptional customer service to event clients and attendees.
- Oversee on-the-day event operations, acting as the key point of contact for clients.
- Manage and resolve any guest issues or challenges efficiently.
- Gather and analyse guest feedback to continuously improve event offerings.
Revenue & Budget Management:
- Work closely with the finance team to develop event pricing strategies and revenue goals.
- Manage event budgets, ensuring cost-effective planning without compromising quality.
- Identify opportunities for premium experiences and upselling within events.
Marketing & Partnerships:
- Collaborate with the marketing team to promote event offerings through digital and offline channels.
- Develop partnerships with local businesses, corporate clients, and event organizers to drive bookings.
- Plan and execute promotional campaigns to attract new event clients.
Supplier & Stakeholder Relations:
- Build and maintain relationships with external vendors, including caterers, AV suppliers, and entertainers.
- Negotiate contracts to secure the best quality and value for services.
- Ensure all suppliers align with i360s sustainability values and guest experience standards.
Behaviors:
- Proactive & Solution-Oriented:Takes initiative to improve event operations and address challenges efficiently.
- Guest-Focused:Dedicated to enhancing the visitor experience and ensuring high customer satisfaction.
- Organized & Detail-Oriented:Ensures meticulous planning and execution of events.
- Strong Communicator:Effectively liaises with clients, vendors, and internal teams.
- Resilient & Adaptable:Thrives in a fast-paced environment and responds effectively to last-minute changes.
- Leadership & Team Development:Motivates and supports the events team to deliver exceptional results.
Experience required:
- Proven experience in event management, preferably within a visitor attraction, hospitality, or leisure setting.
- Strong organizational and project management skills.
- Experience in managing budgets, negotiating contracts, and coordinating suppliers.
- Excellent leadership and team management skills.
- Ability to handle multiple projects simultaneously and meet tight deadlines.
- Knowledge of health and safety regulations related to event planning.
Desirable Skills & Experience:
- Experience working in a high-profile visitor attraction, museum, or heritage site.
- Familiarity with event booking systems and CRM software.
- Understanding of sustainable event planning and eco-friendly practices.
- Strong networking and relationship-building skills with corporate clients and partners.
AMRT1_UKCT
Events Manager employer: Nightcap PLC
Contact Detail:
Nightcap PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Manager
✨Tip Number 1
Familiarize yourself with the Brighton i360 and its unique offerings. Understanding the attraction's brand and what makes it special will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with professionals in the events industry, especially those who have experience in visitor attractions or hospitality. Attend local events or join relevant online groups to connect with potential colleagues and gain insights.
✨Tip Number 3
Showcase your proactive and solution-oriented mindset by preparing examples of how you've successfully managed challenges in past events. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Research current trends in sustainable event planning and be ready to discuss how you can incorporate eco-friendly practices into your role. This aligns with the i360's values and shows your commitment to responsible event management.
We think you need these skills to ace Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management, particularly within visitor attractions or hospitality. Emphasize your organizational skills and any specific projects that showcase your ability to manage diverse events.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for event management and your understanding of the Brighton i360's mission. Mention specific experiences that demonstrate your proactive approach and guest-focused mindset.
Showcase Relevant Skills: In your application, clearly outline your skills in budget management, supplier coordination, and customer service. Provide examples of how you've successfully handled challenges in past roles.
Highlight Leadership Experience: If you have experience leading teams or managing projects, be sure to include this in your application. Discuss how you motivate and support team members to achieve exceptional results.
How to prepare for a job interview at Nightcap PLC
✨Showcase Your Event Planning Skills
Be prepared to discuss specific events you've managed in the past. Highlight your ability to plan, coordinate, and execute diverse events while ensuring guest satisfaction. Use examples that demonstrate your strategic approach and attention to detail.
✨Demonstrate Customer Service Excellence
Since guest experience is a top priority, share instances where you went above and beyond to resolve guest issues or enhance their experience. This will show your commitment to customer service and your proactive nature.
✨Discuss Budget Management Experience
Prepare to talk about your experience with budget management and revenue generation. Be ready to explain how you've developed pricing strategies and identified upselling opportunities in previous roles.
✨Highlight Your Communication Skills
Effective communication is key in this role. Share examples of how you've successfully liaised with clients, vendors, and internal teams. Emphasize your ability to negotiate contracts and build strong relationships with stakeholders.
