CRM & Lifecycle Marketing Lead for Hospitality Brands in City of Westminster

CRM & Lifecycle Marketing Lead for Hospitality Brands in City of Westminster

City of Westminster Full-Time 37800 - 46200 £ / year (est.) No working from home possible
Nightcap PLC

At a Glance

  • Tasks: Lead CRM strategy and create automated journeys for customer retention.
  • Company: Join Nightcap Plc, a dynamic player in the late-night hospitality scene.
  • Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and customer engagement.
  • Why this job: Make a real impact on customer experiences and drive revenue across exciting brands.
  • Qualifications: Experience in CRM and a passion for data-driven marketing.

The predicted salary is between 37800 - 46200 £ per year.

Nightcap Plc is seeking a commercially driven CRM Manager to lead customer retention and lifecycle marketing across a portfolio of late-night hospitality venues.

You will develop CRM strategy, build automated journeys, and leverage data to drive repeat visits and revenue.

You’ll work across multiple brands, planning campaigns across email and SMS, analysing performance, and collaborating with marketing and operations to optimise customer experiences and lifetime value.

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CRM & Lifecycle Marketing Lead for Hospitality Brands in City of Westminster employer: Nightcap PLC

At The Side Hustle, we pride ourselves on fostering a vibrant and dynamic work culture that thrives on teamwork and energy. As a Floortender, you'll not only be part of an exciting environment but also benefit from opportunities for personal growth and development within the hospitality industry. Join us in creating memorable experiences for our guests while enjoying the perks of working in a lively sports bar atmosphere.

Nightcap PLC

Contact Details:

Nightcap PLC Recruitment Team

We think you need these skills to ace CRM & Lifecycle Marketing Lead for Hospitality Brands in City of Westminster

CRM Strategy Development
Automated Journey Building
Data Analysis
Campaign Planning
Email Marketing
SMS Marketing
Performance Analysis