You're responsible for the overall success of the business. From leading your team and maintaining high standards to driving sales, managing costs and creating an experience that keeps guests coming back. You'll set the tone, lead from the front and make sure every part of the venue is performing at its best.
- Taking full ownership of the venue's financial and operational performance, driving sales, GP and labour targets
- Leading, motivating and developing your management team and wider team
- Setting and maintaining high standards across service, atmosphere, hospitality and guest experience
- Driving commercial performance through effective sales initiatives and a strong understanding of the numbers
- Identifying opportunities to improve the business and maximise its potential
- Managing recruitment, onboarding, training and ongoing team development
- Maintaining excellent operational standards, compliance, stock control and cost management
- Working closely with the wider Nightcap team to deliver business objectives and support the continued success of the venue Proven experience as a General Manager in a busy hospitality environment
- A strong commercial mindset, with a track record of delivering sales, GP and labour targets
- A confident leader who knows how to build, motivate and develop a successful team
- Experience managing all aspects of venue operations, from service and standards to costs and compliance
- Someone who understands what makes a great guest experience and knows how to create an atmosphere people want to come back for
- Organised, hands‑on and confident making decisions
- The energy, ambition and drive to keep pushing the business forward
Why this role? This is an opportunity to take real ownership of an established venue and continue building on its potential. You'll have the freedom to bring your ideas, develop your team, shape the culture and make decisions that have a real impact on the business. We're looking for someone who doesn't just maintain standards but constantly looks for ways to make things better. If you're ready to lead a great team, drive performance and take The Side Hustle to the next level, we'd love to hear from you.
A sports bar with a difference. The Side Hustle brings together live sport, great drinks, music and an electric atmosphere, creating a place where guests come together for big games, great nights and everything in between. We're looking for an experienced General Manager to lead the venue in St Paul's/Bank, drive its performance and bring the best out of the team.
- £45,000 base salary + bonus + service charge
- Opportunities for progression across Nightcap
- Ongoing training and development
- Up to 50% discount across Nightcap venues
- Private health insurance
- Wellbeing support + EAP services
- Benefits platform + early pay access
- Life assurance (4x salary)
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General Manager - The Side Hustle (Sports Bar) in City of London employer: Nightcap plc
Nightcap PLC is an exceptional employer, offering a vibrant work culture where creativity and leadership thrive. As a General Manager at Blame Gloria, you will enjoy competitive compensation, substantial benefits, and ample opportunities for career growth in a dynamic nightlife setting that values your contributions and fosters personal development.
