At a Glance
- Tasks: Lead operations across a vibrant venue with restaurant, bar, and events space.
- Company: Brighton i360, an iconic beachfront destination with a lively atmosphere.
- Benefits: £80,000 salary, service charge, bonus potential, and unique working environment.
- Other info: Dynamic role requiring hands-on leadership and a passion for guest experience.
- Why this job: Shape the future of one of Brighton's most exciting venues with endless opportunities.
- Qualifications: Experience in managing large hospitality operations and leading diverse teams.
The predicted salary is between 80000 - 80000 € per year.
Brighton i360 is not your average hospitality site - and this is not your average GM role. Right on Brighton’s seafront, i360 brings together a restaurant, bar, café, events space, private hires and visitor experience in one iconic destination. From seaside lunches and busy café trade to sunset drinks, corporate events, private parties and packed summer weekends, this is a site with serious scale and serious opportunity.
We’re looking for a seasoned operator who knows how to lead big, busy, multi‑faceted venues. Someone who can bring structure without killing the fun, drive process and performance without losing the guest experience, and lead from the front when the site is in full swing.
The Role
As a Senior General Manager, you’ll lead the full operation across the restaurant, bar, café, events and visitor experience. You’ll be responsible for:
- Driving sales, profitability and guest experience
- Leading a large team across multiple departments
- Managing high‑volume trade, seasonal peaks and events
- Keeping labour, stock, standards and budgets under control
- Creating a positive, high‑performing team culture
- Ensuring compliance, licensing and operational standards are sharp
- Spotting commercial opportunities and helping shape the next chapter of i360
About You
You’ll already have experience running large, complex hospitality operations. You might come from restaurants, bars, hotels, visitor attractions, event venues, entertainment venues or destination‑led hospitality but you’ll need to be confident managing more than one moving part at once. You’ll bring:
- Proven Senior GM operator experience
- Strong commercial and financial awareness
- Experience leading large teams
- Confidence managing busy, high‑volume sites
- A hands‑on, visible leadership style
- Strong standards, pace and operational discipline
- Personality, energy and calm under pressure
Why i360?
Because this is hospitality with a sea view - and no two days look the same. You’ll get:
- £80,000 salary + service charge and bonus potential
- The chance to lead one of Brighton’s most iconic venues
- A unique beachfront working environment
- Real scope to shape the site’s future
- A fast‑paced, high‑profile role with plenty of energy, variety and opportunity
This is not a role for someone who wants to sit in the office and watch the venue happen around them. We need someone on the floor, in the action, leading and directing the team and making every part of the site work brilliantly together. Ready to lead one of Brighton’s biggest and boldest venues? We’d love to hear from you.
Senior General Manager - Brighton i360 employer: Nightcap PLC
Brighton i360 is an exceptional employer, offering a vibrant and dynamic work environment right on the iconic Brighton seafront. With a focus on employee growth and a culture that values both fun and performance, you will have the opportunity to lead a large, diverse team in a fast-paced setting while shaping the future of one of Brighton's most beloved venues. Enjoy competitive salary packages, including service charge and bonus potential, as well as the chance to make a real impact in a unique beachfront location.
StudySmarter Expert Advice🤫
We think this is how you could land Senior General Manager - Brighton i360
✨Tip Number 1
Get to know the venue inside out! Visit Brighton i360, soak up the atmosphere, and understand what makes it tick. This will help you speak confidently about how you can enhance the guest experience during interviews.
✨Tip Number 2
Network like a pro! Connect with current and former employees on LinkedIn or at industry events. They can provide insider info and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Show off your leadership style! Prepare examples of how you've successfully led large teams in busy environments. Highlight your hands-on approach and how you keep the energy high while maintaining standards.
✨Tip Number 4
Be ready to discuss commercial opportunities! Think about how you can drive sales and profitability at Brighton i360. Bring fresh ideas to the table that show you're not just a fit for the role, but a game-changer.
We think you need these skills to ace Senior General Manager - Brighton i360
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about leading a vibrant venue like Brighton i360.
Tailor Your Experience:Make sure to highlight your experience in managing large teams and busy venues. We’re looking for someone who can juggle multiple responsibilities, so give us examples of how you've successfully done this in the past.
Be Authentic:Don’t be afraid to show your personality! We value energy and a hands-on approach, so let us know what makes you unique and how you lead with fun while maintaining high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Nightcap PLC
✨Know Your Venue Inside Out
Before the interview, make sure you’ve done your homework on Brighton i360. Familiarise yourself with its offerings, from the restaurant to the events space. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a Senior General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've successfully led large teams in high-pressure environments. Highlight your hands-on approach and how you maintain team morale while driving performance.
✨Demonstrate Financial Acumen
This role requires strong commercial and financial awareness. Be ready to discuss how you've managed budgets, driven profitability, and spotted commercial opportunities in previous roles. Use numbers and results to back up your claims.
✨Emphasise Your Adaptability
Brighton i360 is a dynamic venue with varying demands. Share experiences where you've successfully adapted to changing circumstances, whether it’s managing seasonal peaks or unexpected events. This will illustrate your ability to keep operations running smoothly under pressure.