At a Glance
- Tasks: Lead a dynamic team in a fast-paced beachfront venue, ensuring top-notch service and guest experience.
- Company: Brighton i360, an iconic hospitality destination on the vibrant Brighton seafront.
- Benefits: Competitive salary, service charge, discounts, and career progression opportunities.
- Other info: A unique opportunity to work in one of Brighton's most exciting venues.
- Why this job: Join a high-energy environment where no two days are the same and make a real impact.
- Qualifications: Experience in busy hospitality venues with strong leadership and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Big venue. Big energy. Brighton seafront. Brighton i360 is not your average hospitality site - and this is not your average Deputy General Manager role. Right on Brighton's seafront, i360 brings together bars, restaurant and café trade, events, private hires and visitor experiences in one iconic beachfront destination. From busy daytime trade to packed summer weekends and large-scale events, this is a venue with serious pace, atmosphere and variety.
We're looking for a hands-on Deputy General Manager to support the day-to-day operation of the venue and help lead the team through busy services, events and high-volume trading periods. This is a role for someone who loves hospitality, thrives in fast-paced environments and knows how to bring energy, standards and strong leadership to the floor.
The Role
- Supporting the day-to-day operation across the venue
- Leading shifts and supporting busy services and events
- Driving standards across service, operations and guest experience
- Supporting labour control, stock management and daily procedures
- Leading, motivating and developing the wider team
- Maintaining licensing, compliance and health & safety standards
- Supporting recruitment, training and team development
- Helping create a positive, energetic and high-performing team culture
- Stepping up to support the wider management team whenever needed
About You
You'll already have experience working in busy hospitality venues and be confident leading teams in fast-paced environments. You might currently be a Deputy General Manager or General Manager looking for your next challenge in a larger, more exciting venue. You'll bring:
- Strong leadership experience within busy hospitality venues
- Confidence managing high-volume services and busy trading periods
- A hands-on, visible and energetic management style
- Strong communication and people skills
- Good operational awareness and organisational skills
- Experience supporting labour, stock and daily controls
- The ability to stay calm and organised under pressure
- A passion for hospitality, nightlife and guest experience
Most importantly, you'll be the kind of manager who leads from the floor, supports the team and helps create the atmosphere that makes guests want to come back.
Why i360?
Because this is hospitality with a sea view - and no two days ever feel the same. You'll get:
- Up to 45,000 salary + service charge and bonus potential
- Up to 50% discount across all Nightcap venues
- The opportunity to work in one of Brighton's most iconic venues
- A unique beachfront working environment
- Career progression opportunities within Nightcap
- A fast-paced, high-energy role with loads of variety
This is not a role for someone who wants to stand back and watch the shift happen. We need someone visible, proactive and ready to get stuck in while helping lead one of Brighton's biggest and boldest hospitality venues. Ready to take the next step in your hospitality career? We'd love to hear from you.
Deputy General Manager - Brighton i360 - Brighton employer: Nightcap PLC
At Brighton i360, we pride ourselves on being more than just a hospitality venue; we offer a vibrant and dynamic work environment right on the iconic Brighton seafront. Our team enjoys competitive salaries, generous discounts across all Nightcap venues, and ample opportunities for career progression in a fast-paced setting that values energy and leadership. Join us to be part of a supportive culture where no two days are the same, and your contributions directly enhance the guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - Brighton i360 - Brighton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Nightcap PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Nightcap PLC
Don't be shy about reaching out to Nightcap PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager - Brighton i360 - Brighton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Nightcap PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Nightcap PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
