The Client
An established, high-performing multi site UK retail business is seeking an experienced Managing Director to lead its next phase of growth and development.
Operating a substantial multi-site network with national reach, this is a significant P&L leadership role requiring an individual who can combine commercial acumen and operational excellence.
The successful candidate will inherit a strong platform and be responsible for driving performance, strengthening customer experience, developing digital capability and delivering sustainable growth across a large, distributed operation.
The Person
You will take full P&L accountability for business performance, leading a sizeable field and support team whilst shaping the strategic direction of the operation.
Key responsibilities include:
- Full P&L responsibility, delivering revenue, profit and market share objectives.
- Leading, inspiring and developing a large multi-site retail organisation.
- Creating and executing a clear strategic plan for future growth.
- Driving operational excellence and improving consistency across the network.
- Enhancing customer experience and service delivery.
- Accelerating digital capability and customer engagement initiatives.
- Building strong cross-functional relationships and fostering collaboration across the wider business.
- Creating a culture of accountability, performance and continuous improvement.
The Person
We are interested in speaking with high‑calibre leaders who can demonstrate:
- Significant senior leadership experience within a sizeable multi-site retail environment.
- Proven full P&L ownership and delivery of commercial performance targets.
- Strong understanding of retail operations, customer experience and field leadership.
- A track record of driving growth, profitability and operational improvement.
- Experience leading large, geographically dispersed teams.
- Strong strategic capability combined with hands‑on execution.
- Experience developing digital propositions and improving customer journeys would be advantageous.
Managing Director in Nottingham employer: Nigel Wright Recruitment
As a leading employer in the manufacturing sector, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement, particularly during this exciting transformation phase. Located in the North East of England, we offer competitive salaries and benefits, including a car allowance, making us an attractive choice for those seeking meaningful and rewarding employment.
