At a Glance
- Tasks: Provide expert support and implement innovative Microsoft 365 solutions.
- Company: Join a dynamic IT Operations team in a large European environment.
- Benefits: Career progression, skill development, and exposure to modern technologies.
- Other info: Flexible remote work and opportunities for continuous learning.
- Why this job: Make an impact with cutting-edge tech while enhancing your leadership skills.
- Qualifications: Strong experience in Microsoft 365 support and technical solution design.
The predicted salary is between 50000 - 65000 £ per year.
About the Role: I am looking for a Technical Specialist – Microsoft 365 to join a highly skilled IT Operations team supporting a large, complex European environment. This is an exciting opportunity for an experienced M365 engineer who wants to deepen their technical expertise and broaden their impact across solution delivery, strategy, and innovation. You'll play a key role in both resolving complex incidents and driving forward new capabilities across the Microsoft 365 ecosystem—working with modern technologies while also supporting legacy services. This role offers excellent exposure, career progression, and opportunities to develop leadership skills.
What you'll do: As a subject matter expert, you will:
- Provide 3rd line support across the Microsoft 365 platform
- Act as a trusted advisor to internal stakeholders across multiple European business units
- Design and implement secure, scalable M365 solutions aligned to business needs
- Lead and support tenant migrations using first- and third-party tools
- Contribute to the M365 strategy and roadmap
- Support delivery of large-scale programmes (e.g. Autopilot, Defender deployments)
- Promote platform capabilities and engage users to maximise value
- Create and maintain technical documentation, and support knowledge transfer
- Participate in on-call support for a 24/7 environment
- Stay ahead of emerging technologies and continuously develop your skillset
What I'm Looking For: Essential experience
- Strong experience providing 3rd line support in Microsoft 365, including some of:
- Intune & Autopilot
- Azure AD / Entra ID
- AD Connect
- Microsoft Defender
- Exchange Online
- Power Platform
- Data Compliance & Conditional Access
- Tenant migrations
- Experience working in an ITSM-based environment
Desirable
- Experience gathering requirements and proposing technical solutions
- Relevant certifications in Microsoft 365 or related technologies
Skills & Attributes: I'm looking for someone who is:
- Technically strong with a passion for Microsoft technologies
- An excellent communicator, able to explain complex topics to varied audiences
- Proactive, ambitious, and self-motivated
- Comfortable working independently in a remote or hybrid environment
- Flexible and adaptable to meet business needs
- Interested in developing leadership and strategic skills
Microsoft 365 Specialist in North East employer: Nigel Wright Recruitment
Join a dynamic and innovative IT Operations team as a Microsoft 365 Specialist, where you'll not only enhance your technical expertise but also enjoy a supportive work culture that prioritises employee growth and development. With excellent career progression opportunities, exposure to cutting-edge technologies, and the chance to lead impactful projects across a large European environment, this role is perfect for those seeking meaningful and rewarding employment. Embrace a flexible working environment that encourages collaboration and continuous learning, making it an exceptional place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft 365 Specialist in North East
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Microsoft 365 Specialist role. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects related to Microsoft 365. This not only boosts your portfolio but also gives you real-world experience to discuss during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your technical knowledge and be ready to explain how you've tackled complex incidents in the past. Use examples that highlight your problem-solving skills and your ability to work with various stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows your enthusiasm for joining our team!
We think you need these skills to ace Microsoft 365 Specialist in North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365 and any relevant technologies. We want to see how your skills align with the role, so don’t be shy about showcasing your 3rd line support experience and any cool projects you've worked on!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about Microsoft technologies and how you can contribute to our team. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Showcase Your Problem-Solving Skills:In your application, highlight specific examples where you've resolved complex incidents or implemented innovative solutions. We’re looking for someone who can think on their feet and tackle challenges head-on, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Nigel Wright Recruitment
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on all the key components of Microsoft 365, especially Intune, Autopilot, and Azure AD. Be ready to discuss your hands-on experience with these tools and how you've used them to solve complex issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled challenging incidents in a 3rd line support role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your technical expertise and decision-making process.
✨Communicate Clearly and Confidently
As an excellent communicator, you'll need to explain complex topics to various audiences. Practice articulating your thoughts clearly and concisely, and be prepared to adjust your communication style based on who you're speaking to during the interview.
✨Demonstrate Your Proactivity and Ambition
Share examples of how you've taken the initiative in previous roles, whether it's leading a project or suggesting improvements to existing processes. Show that you're not just technically strong but also eager to grow and develop your leadership skills.
