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- Tasks: Own and optimise the HubSpot CRM to enhance marketing, sales, and customer journeys.
- Company: A growing service sector business in the heart of the North East.
- Benefits: Flexible hybrid or remote work, competitive salary, and opportunities for professional growth.
- Why this job: Be the go-to HubSpot expert and make a real impact on business growth.
- Qualifications: 6+ years of HubSpot experience and a knack for data management.
- Other info: Join a supportive team and enjoy mentoring while shaping the CRM function.
The predicted salary is between 36000 - 60000 £ per year.
Nigel Wright are delighted to be working with a growing service sector business in the heart of the North East. The organisation specialises in taking the stress out of a complicated area of business by offering simple, straightforward support that helps companies stay confident and in control. They combine practical guidance with a smooth, customer-focused experience, making it easier for organisations to make smarter decisions without the usual guesswork.
Are you a HubSpot expert who loves improving systems, solving data problems and enabling better marketing, sales and customer journeys? This is a hands-on role where you’ll own the CRM, shape how it’s used across the business, and play a key part in supporting growth.
The Role:
- As the CRM Manager, you’ll be the go-to HubSpot specialist.
- You’ll define the CRM roadmap, manage day-to-day configuration, improve data quality, build workflows and empower teams to use HubSpot effectively.
- You’ll work closely with marketing, sales, customer experience and leadership to ensure the platform supports targeted campaigns, accurate reporting and smooth processes.
- Manage CRM data and lists for targeted campaigns.
- Own the HubSpot roadmap and prioritise platform improvements.
- Review new HubSpot features and identify relevant enhancements.
- Set and maintain data standards across the CRM.
- Manage and rationalise data properties to keep the system clean and usable.
- Improve data quality, including deduplication, formatting fixes and enrichment.
- Design and maintain workflows and automations across the customer lifecycle.
- Build reports and dashboards for marketing, sales and leadership.
The Person:
- 6+ years of hands-on HubSpot experience in a B2B environment.
- Demonstrable experience owning or administering HubSpot, not just using it.
- A logical, detail-focused approach to process and data design.
- Ability to translate business needs into effective CRM solutions.
- Confidence delivering training to non-technical users.
- You will be a supportive team player who enjoys office-time, mentoring teams, solving problems and helping to shape and grow the CRM function.
This role can be hybrid or remote, with some office time expected monthly.
CRM Manager in North East employer: Nigel Wright Recruitment
Contact Detail:
Nigel Wright Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on a CRM Manager role that’s not even advertised yet.
✨Tip Number 2
Show off your HubSpot skills! Create a portfolio showcasing your past projects and successes with CRM systems. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common CRM scenarios. Think about how you would handle data quality issues or design workflows. Being ready to discuss these topics will show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that CRM Manager position!
We think you need these skills to ace CRM Manager in North East
Some tips for your application 🫡
Show Off Your HubSpot Skills: Make sure to highlight your hands-on experience with HubSpot in your application. We want to see how you've owned or administered the platform, not just used it. Share specific examples of how you've improved systems and solved data problems!
Be Detail-Oriented: Since this role is all about managing data quality and CRM processes, we recommend you showcase your logical and detail-focused approach. Mention any past experiences where your attention to detail made a difference in your work.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. We love seeing candidates who understand our needs and can translate their skills into effective CRM solutions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nigel Wright Recruitment
✨Know Your HubSpot Inside Out
Make sure you brush up on your HubSpot knowledge before the interview. Be ready to discuss specific features you've used, how you've improved systems in the past, and any data problems you've solved. This will show that you're not just familiar with the platform but that you can truly own it.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled data quality issues or streamlined processes in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your logical approach and ability to translate business needs into effective CRM solutions.
✨Emphasise Team Collaboration
Since this role involves working closely with various teams, be ready to talk about your experience collaborating with marketing, sales, and customer experience teams. Highlight how you've empowered others to use HubSpot effectively and any training you've delivered to non-technical users.
✨Prepare Questions About Their CRM Roadmap
Show your interest in the company's future by preparing thoughtful questions about their CRM roadmap and how they envision the platform evolving. This not only demonstrates your enthusiasm for the role but also your strategic thinking regarding CRM improvements.