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For Companies At a Glance
- Tasks: Lead exciting CRM strategies and manage engaging email campaigns across multiple brands.
- Company: Join a fast-growing, design-led consumer brand group with a creative culture.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Collaborative team atmosphere with opportunities to upskill and grow.
- Why this job: Make a real impact on customer engagement and loyalty in a thriving business.
- Qualifications: 5+ years in email marketing, strong Klaviyo knowledge, and excellent copywriting skills.
The predicted salary is between 40000 - 50000 £ per year.
The Business:
Nigel Wright are delighted to be working exclusively with a fast‑growing, design‑led consumer brand group, looking for an experienced CRM Manager to take ownership of customer engagement across multiple digital brands. This is an exciting opportunity to join a creative, ambitious business where you’ll play a key role in driving growth, loyalty and customer lifetime value. This role is on-site.
Key Responsibilities
- Develop and implement the full CRM strategy across the customer lifecycle
- Manage automated and manual email campaigns across multiple brands
- Create targeted segmentation and personalisation using data‑driven insights
- Lead creative briefing for templates, assets and copy
- Collaborate with marketing, design and external partners to deliver cross‑channel campaigns
- Own day‑to‑day management of the Klaviyo platform
- Monitor KPIs, report on performance and optimise ROI
- Ensure GDPR compliance and data accuracy
- Support and upskill wider marketing team members where needed
The Person:
- 5+ years’ experience in email marketing/ECRM
- Strong Klaviyo knowledge
- Confidence with tracking
- Excellent copywriting and design sensibility
- High attention to detail and strong organisational skills
- Experience in fast‑paced, high‑growth environments
- Ability to interpret data and turn insights into action
eCRM Manager in Middlesbrough employer: Nigel Wright Recruitment
Contact Detail:
Nigel Wright Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCRM Manager in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous CRM campaigns and successes. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company and its brands. Tailor your answers to reflect how your experience aligns with their goals, especially in driving customer engagement and loyalty.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities that could be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace eCRM Manager in Middlesbrough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the eCRM Manager role. Highlight your experience in email marketing and any specific achievements that showcase your skills with Klaviyo and data-driven insights.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer engagement and how your background aligns with the creative, ambitious nature of the brand group.
Showcase Your Copywriting Skills: Since strong copywriting is key for this role, include examples of your best work. Whether it's email campaigns or creative briefs, let us see your flair for engaging content!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nigel Wright Recruitment
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies, especially with Klaviyo. Brush up on how to manage automated and manual email campaigns, as well as how to create targeted segmentation. Being able to discuss specific examples of your past work will show that you’re the right fit for the role.
✨Showcase Your Creative Side
Since this role involves leading creative briefs, come prepared with ideas or examples of past campaigns you've worked on. Highlight your copywriting skills and design sensibility by discussing how you’ve used these to drive customer engagement and loyalty.
✨Data is Your Best Friend
Be ready to talk about how you interpret data and turn insights into actionable strategies. Discuss specific KPIs you’ve monitored in previous roles and how you optimised ROI based on those metrics. This will demonstrate your analytical skills and attention to detail.
✨Collaboration is Key
This position requires working closely with marketing, design, and external partners. Prepare examples of how you’ve successfully collaborated in the past, and be ready to discuss how you can support and upskill team members. Showing that you’re a team player will go a long way!