Key Account Director

Key Account Director

Full-Time 72000 - 86000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage key accounts and strengthen partnerships in the care sector.
  • Company: Established UK manufacturer with a strong reputation in high-quality interiors.
  • Benefits: Competitive salary, company car, and flexible working arrangements.
  • Why this job: Play a vital role in shaping customer relationships and driving growth.
  • Qualifications: Experience in managing major accounts and a background in interiors.
  • Other info: Opportunity for professional development and national travel.

The predicted salary is between 72000 - 86000 ÂŁ per year.

A well‑established UK manufacturer supplying high‑quality interiors and furniture to the care sector is looking for an experienced Key Account Director. The business has a strong reputation, a loyal customer base and long‑standing national accounts. They are now entering their next phase of growth, making this an excellent opportunity to play a central part in shaping the future of their key customer relationships.

Key Responsibilities:

  • This role gives you full responsibility for several major national accounts that have been well maintained for many years. You will be trusted to strengthen these partnerships, protect ongoing revenue and support further growth across customer estates.
  • Your focus will be on managing long‑standing relationships with major care home groups, acting as their main point of contact.
  • Leading refurbishment and new‑build programmes across multiple sites, ensuring products are delivered and installed to specification.
  • Taking a structured and detail‑driven approach to forecasting, contract reviews and planning ongoing activity.
  • Working closely with internal teams across manufacturing, logistics, installation and customer services to ensure consistent delivery.
  • Identifying ways to enhance service, improve processes and expand product usage across national estates.
  • Managing commercial discussions, pricing and long‑term agreements.

The role requires two days per week in Cheshire, with the remainder home‑based and on customer sites nationally. This appointment requires someone who is experienced, commercially confident and able to manage complex account activity with ease.

Ideal Candidate:

  • Background in kitchens, bedrooms and bathrooms (KBB), or another interiors/specification‑led product environment (understand how products are specified, supplied and installed across large estates).
  • Strong experience managing major accounts or large multi‑site contracts.
  • A project‑minded, organised and detail‑oriented approach.
  • The ability to build trusted, long‑term relationships with senior stakeholders.
  • Confidence in commercial negotiation and contract management.
  • A proactive mindset, with the ability to spot and develop opportunities for growth.

Key Account Director employer: Nigel Wright Recruitment

As a leading UK manufacturer in the care sector, we pride ourselves on fostering a supportive and dynamic work environment that encourages professional growth and innovation. Our employees benefit from a competitive salary, a company car, and the flexibility of home-based work combined with national travel, allowing for a balanced work-life integration. Join us to be part of a dedicated team that values long-standing relationships and is committed to shaping the future of high-quality interiors and furniture.
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Contact Detail:

Nigel Wright Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Director

✨Tip Number 1

Network like a pro! Reach out to your connections in the interiors and care sector. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!

✨Tip Number 2

Prepare for those interviews by researching the company inside out. Understand their products, values, and recent projects. We want you to walk in there with confidence, ready to discuss how you can strengthen their key customer relationships.

✨Tip Number 3

Showcase your experience with major accounts! Bring examples of how you've managed complex contracts and built long-term relationships. We’re talking about real-life stories that demonstrate your skills and proactive mindset.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly. Let’s make this happen together!

We think you need these skills to ace Key Account Director

Account Management
Relationship Building
Project Management
Commercial Negotiation
Contract Management
Detail-Oriented
Forecasting
Process Improvement
Customer Service
Stakeholder Engagement
Strategic Planning
Proactive Mindset
Growth Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the Key Account Director role. Highlight your experience in managing major accounts and any relevant projects in the KBB sector. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've built long-term relationships and managed complex accounts. We love a good story!

Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and specific outcomes to demonstrate your impact in previous roles. This helps us see the value you can bring to our team.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!

How to prepare for a job interview at Nigel Wright Recruitment

✨Know Your Accounts

Before the interview, dive deep into the company’s key accounts and their history. Understand their needs and how the company has served them over the years. This will not only show your interest but also help you discuss how you can strengthen these relationships.

✨Showcase Your Project Management Skills

Be ready to share specific examples of how you've successfully managed complex projects in the past. Highlight your structured approach to forecasting and planning, as this role requires a detail-oriented mindset. Use the STAR method (Situation, Task, Action, Result) to frame your experiences.

✨Demonstrate Commercial Acumen

Prepare to discuss your experience with commercial negotiations and contract management. Bring examples of how you've navigated pricing discussions or long-term agreements in previous roles. This will illustrate your confidence and capability in managing commercial discussions.

✨Build Rapport with Stakeholders

Since this role involves managing relationships with senior stakeholders, practice how you would approach building trust and rapport. Think of ways to demonstrate your proactive mindset and ability to spot growth opportunities during the conversation.

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