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For Companies At a Glance
- Tasks: Lead a team managing international sales orders and export documentation.
- Company: Join a well-established UK company known for its strong brand and heritage.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team driving 15% year-on-year growth in international sales!
- Qualifications: Experience in export legislation, people management, and excellent customer service skills required.
- Other info: Ideal for those seeking a collaborative culture focused on continuous improvement.
The predicted salary is between 43200 - 72000 £ per year.
The Opportunity
Delighted to be working with a well-established company known for its strong brand and heritage in the UK, seeking an experienced Export Manager to join the International team. This role involves leading the International Sales Coordinators, ensuring the efficient management and coordination of all international sales orders.
With 15% year-on-year growth targeted for the International team for the next 10-15 years, this team is instrumental in making this happen!
The Role:
- Team Leadership: Manage and support a team of four, overseeing all export documentation and processes.
- Hands-on Involvement: Process orders and complete export documentation to a high standard, ensuring compliance with current legislation.
- Process Improvement: Drive efficiencies and improvements within the team and export operations.
- Collaboration: Work closely with internal departments and external organizations to maintain a vital link within the international supply chain.
Key Responsibilities:
- Ensure accurate and timely processing of export documentation.
- Lead and mentor the International Sales Coordinators team.
- Identify and implement continuous improvement opportunities.
- Maintain compliance with export legislation and documentation requirements.
- About You: The ideal candidate will have:
- A strong understanding of export legislation and documentation, including:
- Export declarations
- Incoterms
- Rules of origin
- Tariff codes
- Trade agreements
- Supporting certificates
The Person
- Previous people management experience in a similar role.
- Good numeracy and IT skills, with experience in ERP systems and export management software.
- Excellent customer service skills, both internally and externally.
- Attention to detail and the ability to prioritise workloads effectively.
- A continuous improvement and problem-solving mindset.
- Strong values and looking for a supportive and collaborative work environment.
The company prides itself on its rich heritage and commitment to quality, making it a great place to grow and develop your career.
International Export & Customer Service Manager employer: Nigel Wright Recruitment
Contact Detail:
Nigel Wright Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Export & Customer Service Manager
✨Tip Number 1
Familiarize yourself with the specific export legislation and documentation requirements mentioned in the job description. This knowledge will not only help you stand out during the interview but also demonstrate your commitment to compliance and efficiency.
✨Tip Number 2
Highlight any previous experience you have in managing teams, especially in an international context. Be prepared to discuss how you've successfully led teams and improved processes in past roles.
✨Tip Number 3
Showcase your problem-solving mindset by preparing examples of how you've identified and implemented process improvements in your previous positions. This will align well with the company's focus on continuous improvement.
✨Tip Number 4
Research the company’s heritage and values to understand their culture better. During the interview, express how your personal values align with theirs, emphasizing your desire for a supportive and collaborative work environment.
We think you need these skills to ace International Export & Customer Service Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in export management and team leadership.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience with export legislation, documentation, and people management. Use specific examples to demonstrate your skills in these areas.
Showcase Your Skills: Mention your proficiency in ERP systems and export management software. Highlight your customer service skills and your ability to drive process improvements within a team.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your understanding of the company's values and your enthusiasm for the role. Discuss how your background aligns with their goals for international growth and collaboration.
How to prepare for a job interview at Nigel Wright Recruitment
✨Showcase Your Leadership Skills
As a candidate for the International Export & Customer Service Manager role, it's crucial to demonstrate your leadership experience. Be prepared to share specific examples of how you've successfully managed teams in the past, focusing on your ability to mentor and support team members.
✨Understand Export Legislation
Make sure you have a solid grasp of export legislation and documentation requirements. Brush up on key topics like export declarations, Incoterms, and tariff codes, as these will likely come up during the interview. Showing your expertise in these areas will set you apart.
✨Highlight Process Improvement Initiatives
The company is looking for someone who can drive efficiencies within the team. Prepare to discuss any process improvement initiatives you've led in previous roles, including the challenges you faced and the outcomes achieved. This will demonstrate your proactive approach to problem-solving.
✨Emphasize Collaboration Skills
Collaboration is key in this role, so be ready to talk about your experience working with different departments and external organizations. Share examples of how you've maintained strong relationships and facilitated communication to ensure smooth operations in the international supply chain.
