At a Glance
- Tasks: Lead engineering and maintenance operations across multiple sites, ensuring high performance and compliance.
- Company: Join a dynamic team focused on delivering top-notch building services.
- Benefits: Competitive day rate, opportunity for immediate impact, and professional development.
- Other info: Enhanced DBS check needed; occasional evening/weekend work may be necessary.
- Why this job: Make a real difference in a complex environment while enhancing your leadership skills.
- Qualifications: Strong background in Mechanical, Electrical, or Building Services Engineering required.
The predicted salary is between 52000 - 58560 £ per year.
The Opportunity
Nigel Wright are working with a client to recruit an experienced Interim Service Delivery Manager (Hard Services) to lead engineering and estates maintenance operations across a complex, multi-site environment. This role will suit a technically strong professional who can ensure safe, compliant, and high-performing building services while supporting ongoing operational delivery and improvement initiatives. Regular travel will be required across sites in Forest Hall, Killingworth, and North Shields.
Key Responsibilities
- Operational Delivery
- Lead all mechanical, electrical, and building fabric maintenance activities
- Oversee planned preventive maintenance (PPM), reactive works, and lifecycle programmes
- Ensure systems such as HVAC, electrical, water, fire safety, and lifts operate effectively
- Compliance & Risk Management
- Ensure full compliance with statutory and regulatory requirements
- Maintain accurate compliance records, asset data, and audit trails
- Act as Authorised Person where required (e.g. electrical, mechanical, pressure systems)
- Contract & Supplier Management
- Manage specialist contractors and supply chain performance
- Monitor KPIs, SLAs, and service delivery standards
- Review RAMS and ensure safe systems of work
- Leadership
- Lead, motivate, and develop in-house engineering teams
- Plan and prioritise workloads to maximise efficiency
- Promote a culture of safety and continuous improvement
- Financial & Resource Management
- Support budget management across maintenance and projects
- Monitor spend and support forecasting
- Ensure value for money in service delivery
- Projects & Strategy
- Support delivery of engineering projects and estate improvements
- Provide technical input on design and engineering standards
- Contribute to sustainability and energy efficiency initiatives
- Stakeholder Engagement
- Engage with internal stakeholders and external partners
- Communicate clearly on works, risks, and service impacts
- Support incident response and business continuity
About You
Qualifications & Knowledge
- Strong Mechanical, Electrical, or Building Services Engineering background
- Professional registration (IEng/CEng) desirable
- Health & Safety qualification (IOSH/NEBOSH preferred)
- Authorised Person status advantageous
Experience
- Significant experience managing hard FM in a multi-site environment
- Proven track record managing maintenance teams and contractors
- Strong understanding of statutory compliance and technical standards
Skills
- Strong leadership and people management capability
- Excellent technical knowledge of building services systems
- Commercial awareness and contract management experience
- Organised, analytical, and solution-focused
Additional Information
- Enhanced DBS check is essential
- Participation in an on-call rota may be required
- Occasional evening/weekend work may be necessary
If you are an experienced Hard Services professional available for an interim assignment and looking to make an immediate impact, please get in touch via Nigel Wright.
Hard Services Manager employer: Nigel Wright Recruitment
As a Hard Services Manager with our client in North East England, you will join a dynamic team dedicated to delivering high-quality engineering and maintenance services across multiple sites. The company fosters a culture of safety and continuous improvement, offering competitive day rates and opportunities for professional growth while ensuring compliance and operational excellence. With a focus on employee development and a supportive work environment, this role is perfect for those looking to make a meaningful impact in a technically challenging setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hard Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Hard Services Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile showcases your skills in mechanical, electrical, and building services engineering. Join relevant groups and engage with posts to increase your visibility among potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and compliance standards. Be ready to discuss your experience managing maintenance teams and contractors, as well as how you’ve ensured safety and efficiency in past roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Hard Services Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing hard services, especially in multi-site environments. We want to see how your skills align with the role, so don’t be shy about showcasing your technical knowledge and leadership capabilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hard Services Manager role. Share specific examples of your past successes in operational delivery and compliance management to grab our attention.
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to mention any relevant qualifications or experiences you have with statutory regulations and safety standards. We love seeing candidates who are proactive about safety and compliance!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Nigel Wright Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your mechanical, electrical, and building services knowledge. Be ready to discuss specific systems like HVAC and fire safety, as well as any compliance regulations that are relevant to the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about times when you motivated your team or improved efficiency. This is your chance to demonstrate your people management capabilities!
✨Understand Compliance Inside Out
Familiarise yourself with statutory and regulatory requirements related to hard services management. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach it in this position.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, especially around risk management and incident response. Think through your problem-solving strategies and be ready to articulate your thought process clearly.
