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For Companies At a Glance
- Tasks: Carry out repairs across multiple trades and ensure high-quality service for tenants.
- Company: Join a purpose-led housing organisation dedicated to safe and inclusive homes.
- Benefits: Competitive salary, company van, tools provided, and ongoing training opportunities.
- Other info: Dynamic role with a focus on inclusion and customer care.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 in carpentry or plumbing, plus experience in multi-trade maintenance.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
Nigel Wright Group is delighted to be supporting a well-established, purpose-led housing and property organisation with the appointment of a Multi-Skilled Repairs & Maintenance Technician. This is an opportunity to join a values-driven organisation committed to delivering high-quality, safe and inclusive homes across the region. You will play a key role in maintaining and improving residential properties, ensuring an excellent service is delivered to tenants.
The Role
As a Multi-Skilled Technician, you will be responsible for delivering a wide range of day-to-day repairs and minor works across a regional housing portfolio. Your responsibilities will include:
- Carrying out repairs across multiple trades including: Carpentry, plumbing, plastering, masonry and general maintenance
- Conducting whole-house property inspections and diagnosing maintenance issues
- Capturing stock condition data and preparing schedules of work for larger repairs
- Supporting the delivery of maintenance services alongside senior surveying colleagues
- Ensuring all work is completed safely, efficiently and to a high standard
- Engaging directly with tenants, delivering a customer-focused and respectful service
- Completing risk assessments and working in line with all health and safety requirements
This is a varied, hands-on role where you will work independently while contributing to wider service delivery and continuous improvement.
About You
We are seeking a reliable and skilled professional with strong experience across multiple trades and a passion for delivering excellent customer service. You will bring:
- Practical experience in multi-trade repairs (carpentry, plumbing, plastering, etc.)
- A strong understanding of: Building regulations, Housing maintenance and building pathology
- Experience carrying out property inspections and fault diagnosis
- Good IT skills and confidence using mobile devices for reporting
- Excellent communication and a tenant-first approach
- Strong organisational and time management skills
Essential Requirements
- NVQ Level 3 (or equivalent) in carpentry or plumbing, plus a second trade at Level 2
- Minimum 5 years’ experience in a multi-skilled maintenance role
- Full, clean UK driving licence
- Willingness to travel across a regional patch
Why Join?
- Competitive salary and bonus
- Company van and tools provided
- Opportunity to work within a purpose-led organisation making a real impact
- Strong focus on inclusion, accessibility and customer care
- Ongoing training and development opportunities
- Supportive and collaborative working environment
Apply Now
For a confidential discussion or to express your interest, please contact Nigel Wright Group or submit your CV today. We are unable to provide visa sponsorship; only candidates with the legal right to work in the UK will be considered.
Repairs & Maintenance Technician in Stockton-on-Tees employer: Nigel Wright Group
Contact Detail:
Nigel Wright Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs & Maintenance Technician in Stockton-on-Tees
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and property sector. Let them know you're on the lookout for a role as a Repairs & Maintenance Technician. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your hands dirty! If you can, volunteer for local community projects or offer your skills to friends and family. This not only sharpens your multi-trade skills but also shows potential employers that you're proactive and passionate about maintenance work.
✨Tip Number 3
Prepare for interviews by brushing up on your customer service skills. Remember, as a Multi-Skilled Technician, you'll be engaging directly with tenants. Practice how you would handle various scenarios to demonstrate your tenant-first approach.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for skilled professionals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Repairs & Maintenance Technician in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your multi-trade repairs experience and any relevant qualifications, like your NVQ Level 3. We want to see how you fit into our values-driven organisation!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering excellent customer service and how your background aligns with our mission. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since you'll be engaging directly with tenants, it's crucial to demonstrate your communication skills. In your application, mention any experiences where you've successfully interacted with customers or resolved issues. We value a tenant-first approach!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Nigel Wright Group
✨Know Your Trades Inside Out
Make sure you brush up on your skills in carpentry, plumbing, plastering, and masonry. Be ready to discuss specific examples of repairs you've completed in these areas, as well as any challenges you faced and how you overcame them.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with tenants, prepare to share experiences where you delivered excellent customer service. Think about how you handled difficult situations or complaints and what steps you took to ensure tenant satisfaction.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety requirements relevant to maintenance work. Be prepared to discuss how you ensure safety on the job and any risk assessments you've conducted in the past.
✨Demonstrate Your Organisational Skills
This role requires strong time management and organisational abilities. Think of examples where you successfully managed multiple tasks or projects simultaneously, and be ready to explain how you prioritised your workload.