Job Description
The Opportunity
/n UNW are a fast growing regional chartered accountancy practice based in the heart of Newcastle upon Tyne. With over 200 employees, the firm prides itself in having people with exceptional expertise, a genuine interest in going above and beyond, and a proven track record of success. Their success is a result of having professionals committed to looking after their clients and delivering a service that far exceeds expectations.
/n
As the firm continues to expand, they are seeking an operationally focused and strategically minded IT Manager to be accountable for the day-to-day operations of the IT function. You will ensure that a secure, reliable, and scalable infrastructure is maintained, whilst also proactively identifying and implementing continual service improvements. In this new role, you will coordinate the activities of third-party service providers, align systems with business objectives and provide strategic guidance to support future growth.
/n
In this exceptional opportunity, the IT Manager will provide energy and enthusiasm to developing an IT service that will be pivotal in supporting future growth.
/n
The Role
/n Leading, managing and developing a small team, you will conduct ongoing analysis of IT processes to identify opportunities for efficiency gains through innovation and be responsible for:
/n
/n
- Driving and managing the relationship with third party suppliers in accordance with SLAs
/n
- Ensuring all IT hardware is efficient, available and updated as necessary
/n
- Ensuring standardisation of system utilisation, identifying and implementing improvements
/n
- Leading IT projects and managing change processes to minimise disruption and ensure clear communication with stakeholders.
/n
- Developing and maintaining Disaster Recovery and Business Continuity plans
/n
- Maintaining compliance to Cyber Essential plus
/n
- Assessing and managing third party contracts
/n
/n
The Person
/n As an experienced, commercially focused and strategically minded IT Manager who is committed to service improvement, you will have a proven track record in the leading the IT operations of a business. Most importantly you will possess:
/n
/n
- Strong knowledge of IT infrastructure, cloud services, cybersecurity and user support.
/n
- Be experienced in managing vendors and outsourced IT service providers; and
/n
- Have excellent leadership, communication and problem-solving skills.
/n
/n
Experience of working within a professional services environment will be beneficial though not essential.
IT Manager in Newcastle upon Tyne employer: Nigel Wright Group
Nigel Wright Group is an excellent employer, offering a dynamic and supportive work culture that prioritises professional development and employee growth. With hybrid working options and a focus on teamwork, employees can enjoy a balanced workload while contributing to meaningful financial projects in the picturesque Borough of Rossendale.
