Financial Services Operations Manager in Newcastle upon Tyne

Financial Services Operations Manager in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 55000 - 65000 £ / year (est.) Home office (partial)
Nigel Wright Group

At a Glance

  • Tasks: Lead finance operations, ensuring accuracy and quality in Accounts Payable and Receivable.
  • Company: Join Northern Powergrid, powering 8 million customers with a focus on innovation and sustainability.
  • Benefits: Competitive salary, career development, and the chance to shape future finance processes.
  • Other info: Office-based role with a strong emphasis on leadership presence and team engagement.
  • Why this job: Be a key player in transforming finance operations while leading a dynamic team.
  • Qualifications: Experience in managing finance teams and a passion for process improvement.

The predicted salary is between 55000 - 65000 £ per year.

The Business Northern Powergrid is responsible for the electricity distribution network that supplies power to 8 million customers in 3.9 million homes and businesses across the Northeast, Yorkshire, and northern Lincolnshire. With a workforce of more than 3,000 people, Northern Powergrid operates over 63,000 substations and approximately 60,000 miles of overhead power lines and underground cables, covering an area of 9,650 square miles. The organisation plays a key role in powering people’s lives and supporting economic growth within the communities it serves. Investing daily to safely manage, maintain, and improve its network. Northern Powergrid is taking action today to prepare for the energy demands of tomorrow. This includes building a diverse and skilled workforce ready to manage future energy systems that integrate increasing levels of smart and low‑carbon technologies. Ground‑breaking innovation projects are enabling the business to explore new technologies and support its transition toward more sustainable energy in line with net‑zero emissions targets.

The Role Nigel Wright is working in partnership with Northern Powergrid to appoint a Finance Services Operations Manager into a business‑critical role. This is an exciting and rare opportunity for an experienced operational finance leader to take ownership of large‑scale finance operations at a time of transformation, system change and increased performance focus. Reporting into senior finance leadership, the Finance Services Operations Manager will lead a large team of approximately 35 colleagues across Accounts Payable and Accounts Receivable, including billing, cashiering and debt collection. This role goes well beyond day‑to‑day management as this position will play a central role in shaping future‑state processes, embedding automation and ensuring the organisation realises the benefits of that investment.

You will be responsible for:

  • Leading day‑to‑day AP and AR operations, ensuring accuracy, timeliness and service quality
  • Supporting teams to deliver against agreed service levels and regulatory expectations
  • Developing people capability, engagement and performance through visible, supportive leadership
  • Working with stakeholders across Finance, Customer Services, Procurement and the wider business
  • Contributing to the ongoing development of processes and systems to make work easier, clearer and more effective for teams
  • Ensuring strong governance, controls and audit readiness

This is a hands‑on leadership role where visibility, pragmatism and credibility with operational teams are essential.

Who This Role Will Suit

This role will suit someone who enjoys leading large operational teams and creating an environment where people can do their best work. This is a predominantly office‑based role, split between Sunderland and Shiremoor. Regular on‑site presence is an important part of the leadership expectation.

You are likely to bring:

  • Experience managing AP, AR or shared finance services teams
  • A people‑focused leadership style, with the ability to engage, support and develop others
  • A track record of process improvement and systems‑led change
  • Exposure to ERP implementations or major finance system upgrades
  • Confidence working in a structured, regulated or customer‑focused environment
  • Strong communication skills and the ability to build trust with teams and stakeholders

Interested? Please do apply for further information about this exciting opportunity.

Financial Services Operations Manager in Newcastle upon Tyne employer: Nigel Wright Group

Northern Powergrid is an exceptional employer, dedicated to fostering a diverse and skilled workforce while playing a vital role in powering communities across the Northeast, Yorkshire, and northern Lincolnshire. With a strong emphasis on employee development, innovative projects, and a supportive work culture, the company offers unique opportunities for growth and transformation in the energy sector. Joining Northern Powergrid means being part of a forward-thinking organisation that values its people and is committed to achieving net-zero emissions through sustainable practices.

Nigel Wright Group

Contact Details:

Nigel Wright Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Financial Services Operations Manager in Newcastle upon Tyne

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Nigel Wright Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Financial Services Operations Manager in Newcastle upon Tyne

Accounts Payable (AP) Management
Accounts Receivable (AR) Management
Leadership Skills
Process Improvement
Systems Change Management
Stakeholder Engagement
Governance and Controls

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Nigel Wright Group.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Nigel Wright Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Nigel Wright Group

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Nigel Wright Group.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Nigel Wright Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Nigel Wright Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.