At a Glance
- Tasks: Lead and improve the Quality Management System in food safety and compliance.
- Company: Join F.D. Copeland & Sons, a leader in food quality management.
- Benefits: Competitive salary, hands-on role, and opportunities for professional growth.
- Why this job: Make a real impact on food safety and quality standards.
- Qualifications: Experience in food science and internal auditing required.
- Other info: Dynamic role with daily on-site presence in Woolwich.
The predicted salary is between 40000 - 50000 £ per year.
Our client, F.D. Copeland & Sons, is seeking a highly capable Quality Systems Manager to lead, maintain and continuously improve their Quality Management System across food safety, auditing, compliance and Health & Safety. This is a hands-on, influential role where you will work cross-functionally, drive high standards, and ensure compliance with BRCGS, ISO9001 and industry expectations.
Please note: This role will require being on site daily in Woolwich.
The Role
Quality Management System
You will oversee all elements of the QMS, ensuring documentation, standards and processes remain current, compliant and fully embedded across the business. Key responsibilities include:
- Oversee and maintain the Quality Manual and Standard Operating Procedures (SOPs)
- Liaise, book and lead 3rd-party audits including BRCGS, ISO9001, EHD and Organic
- Ensure all standards are up to date, implemented and trained out to relevant staff
- Co-ordinate the internal audit programme, including GMP and glass & hard plastic inspections
- Lead the HACCP team, maintaining and reviewing HACCP documentation and risk assessments
- Lead Threat & Vulnerability and Raw Material risk assessments
- Manage the Supplier Approval programme for raw materials, packaging and service suppliers; complete supplier reviews with management
- Manage the Pest Control programme, liaising with contractors and reviewing site risk assessments
- Oversee and close out customer complaints and nonconformances, supporting preventative and corrective actions
- Complete new staff inductions and update the Staff Induction SOP
- Complete re-orientation briefings for long-term absent staff
- Lead Quality Management Systems review meetings; track actions and circulate minutes
- Lead Operational meetings and Nonconformance working group meetings
- Co-ordinate laundry collection/drop-off; audit laundry provider
- Support training delivery: food safety, GMP refresher, SOPs
- Co-ordinate customer feedback and create staff-facing displays
- Create and manage SEDEX platform links for suppliers and customers; upload evidence and monitor performance
- Advise on manufacture or purchase of new food-contact equipment
About You
- Effective communication and interpersonal skills
- Analytical and problem-solving abilities
- Persistence and the ability to positively influence others
- Strategic and proactive approach
- Ability to facilitate change
- High attention to detail
- Appreciation of other people’s work and roles
- Ability to present viewpoints clearly and professionally
Experience/Skills
- Essential: Background in food science/technology/manufacturing
- Experience of internal auditing (or exposure to it)
- Experience working to standards such as BRCGS and ISO
- Experience/exposure to 2nd & 3rd-party audits
- Effective communication skills
- Preferable: Level 4 Food Safety qualification
- Level 4 HACCP (or Level 3 with willingness to progress)
- Experience of supplier approval processes
- Experience of pest control management
Quality Systems Manager in London employer: Nigel Wright Group
Contact Detail:
Nigel Wright Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Systems Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the food safety and quality management sectors. Attend industry events or webinars where you can meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of BRCGS and ISO9001 standards. Be ready to discuss how you've implemented these in past roles, as this will show you're the right fit for the Quality Systems Manager position.
✨Tip Number 3
Don’t just wait for job openings to pop up! Keep an eye on our website and apply directly through it. This way, you’ll be among the first to know about new opportunities and can tailor your application to what we’re looking for.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can keep you fresh in the interviewer's mind.
We think you need these skills to ace Quality Systems Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Systems Manager role. Highlight your experience with food safety, auditing, and compliance. We want to see how your background aligns with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've led quality management systems or handled audits in the past. This is your chance to show off your personality and passion for the industry!
Showcase Your Skills: Don’t forget to highlight your analytical and problem-solving skills. Mention any relevant qualifications like Level 4 Food Safety or HACCP. We’re looking for someone who can influence others and drive high standards, so make sure we see that in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Nigel Wright Group
✨Know Your Quality Management Systems
Make sure you brush up on your knowledge of Quality Management Systems, especially BRCGS and ISO9001. Be ready to discuss how you've implemented or improved these systems in previous roles, as this will show your hands-on experience and understanding of compliance.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to food safety or quality management. Think of specific examples from your past where you successfully handled audits, managed supplier approvals, or resolved nonconformances. This will demonstrate your analytical and problem-solving skills.
✨Showcase Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly and professionally. You might be asked how you would train staff on SOPs or lead a team meeting, so prepare to showcase your interpersonal skills and ability to influence others positively.
✨Demonstrate Your Attention to Detail
In quality management, attention to detail is crucial. Be prepared to discuss how you ensure compliance and maintain documentation accuracy. Bring examples of how your meticulous nature has led to successful audits or improved processes in your previous positions.