At a Glance
- Tasks: Lead a team to ensure reliable and secure cloud-based IT infrastructure.
- Company: Join a growing, tech-driven organisation with a supportive culture.
- Benefits: Competitive salary, ongoing development, and career progression opportunities.
- Other info: Collaborate on exciting projects and enhance your career in technology.
- Why this job: Make a real impact in a leadership role within a dynamic environment.
- Qualifications: Proven experience in IT management and strong team leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
About the Role: Our client is seeking an experienced Infrastructure Manager to join their Technology leadership team. This is a key role responsible for ensuring the reliability, security, and continuous improvement of a predominantly cloud-based IT environment. Supporting a workforce of approximately 200 employees—many operating within a fast-paced, customer-focused environment—you will ensure that core technology platforms, collaboration tools, and end-user services are highly available, secure, and efficient. This is a hands-on leadership role, blending technical expertise across infrastructure and cloud platforms with strong people management capabilities.
Key Responsibilities:
- Leadership Team Management
- Lead, mentor, and develop a small team of infrastructure engineers and support analysts
- Set priorities, manage workloads, and balance reactive support with proactive improvement
- Foster a collaborative, customer-focused team culture
- Act as the escalation point for complex technical and service issues
- Service Support Delivery
- Own and manage the internal IT support service end-to-end
- Ensure effective triage, prioritisation, and resolution of incidents and service requests
- Define and monitor SLAs, using performance data to drive service improvements
- Maintain a knowledge base to increase first-time resolution and efficiency
- Infrastructure Workplace Technology
- Oversee the lifecycle of end-user devices (Windows and macOS), including provisioning and decommissioning
- Manage device configuration and compliance using modern endpoint management tools
- Administer core productivity platforms (email, collaboration, document management)
- Manage identity, access, and security controls across the organisation
- Cloud, Security Governance
- Own the security posture of cloud-based infrastructure environments
- Implement and maintain best practice security controls, including identity and access management
- Conduct regular vulnerability assessments and security reviews
- Respond to and manage security incidents
- Ensure compliance with relevant data protection and security frameworks
- Collaboration Projects
- Work closely with other technology leaders to deliver the IT roadmap
- Collaborate across data and development functions to maintain consistent governance
- Support delivery of infrastructure and workplace technology projects
- Manage supplier relationships and ensure service levels are met
- Business Continuity Risk
- Develop and maintain disaster recovery and business continuity plans
- Maintain IT policies, standards, and documentation
- Contribute to and manage the IT risk register
Skills Experience:
- Proven experience in IT infrastructure, operations, or IT management roles
- Experience leading and developing technical teams
- Strong knowledge of modern workplace technologies and cloud-based environments
- Experience administering enterprise productivity platforms and identity management systems
- Solid understanding of cloud security, governance, and compliance
- Experience managing IT support / helpdesk functions and service delivery
- Excellent communication skills, with the ability to engage across technical and non-technical audiences
Desirable:
- Experience supporting high-volume, customer-facing environments (e.g. contact centre)
- Familiarity with cloud platforms and security best practices
- Knowledge of data governance and compliance tooling
- Awareness of recognised security and compliance frameworks
- Relevant industry certifications
What's on Offer:
- Opportunity to join a growing, technology-driven organisation
- Leadership role with real ownership and impact
- Supportive and collaborative culture
- Ongoing development and career progression
- Competitive salary and benefits package
Infrastructure Manager employer: Nigel Wright Group
Join a dynamic and technology-driven organisation as an Infrastructure Manager, where you will play a pivotal role in shaping the IT landscape for a workforce of 200 employees. With a strong emphasis on leadership, collaboration, and continuous improvement, this position offers a supportive culture that prioritises employee development and career progression, alongside a competitive salary and benefits package. Experience the unique advantage of working in a fast-paced, customer-focused environment that values innovation and security.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nigel Wright Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nigel Wright Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nigel Wright Group!
✨Direct Apply to Nigel Wright Group
Let's not forget to apply directly through the Nigel Wright Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nigel Wright Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nigel Wright Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nigel Wright Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
