At a Glance
- Tasks: Lead a high-performing O2C team and drive cash collection performance.
- Company: A growing organisation based in Manchester with a focus on finance excellence.
- Benefits: Salary up to £45k, hybrid working, and onsite parking.
- Other info: Opportunity for continuous improvement and career growth.
- Why this job: Combine operational leadership with impactful financial management in a dynamic environment.
- Qualifications: Proven leadership in O2C, strong communication, and analytical skills.
The predicted salary is between 40500 - 49500 £ per year.
The Business
A growing organisation is seeking an experienced Order to Cash (O2C) Team Lead to oversee a high-performing Accounts Receivable and O2C function within a shared services environment.
Based in Manchester, this is an excellent opportunity for an experience finance professional looking to combine operational responsibility with people leadership.
The Role
You'll be responsible for driving cash collection performance, leading a small team, improving processes and building strong relationships with stakeholders across the business.
Key Responsibilities
- Lead, coach and develop a team across Credit Control, Cash Allocation and Master Data functions.
- Conduct regular 1-2-1s, performance reviews and development discussions.
- Provide hands-on support to the team during periods of absence and peak workloads.
- Drive cash collection performance and ensure aged debt and DSO targets are achieved.
- Act as the escalation point for complex disputes, payment issues and high-risk accounts.
- Manage legal recovery activities, including debt collection agencies and insolvency cases.
- Oversee the accurate allocation of customer receipts and maintenance of master data controls.
- Produce weekly and monthly performance reports, providing meaningful analysis and recommendations.
- Present key performance trends, risks and opportunities to senior stakeholders.
- Maintain robust financial controls and ensure audit readiness.
- Identify and implement process improvements, automation opportunities and efficiencies.
- Support wider finance transformation and continuous improvement initiatives.
- Person
- Proven leadership experience within Order to Cash, Credit Control or Accounts Receivable.
- Strong knowledge of collections, aged debt management and dispute resolution.
- Experience managing escalated customer accounts and driving resolutions.
- Previous responsibility for people management, coaching and performance development.
- Strong stakeholder engagement and communication skills.
- Excellent analytical and reporting capabilities.
- Advanced Excel skills and experience working with ERP systems
Benefits
- Salary up to £45k DOE
- Hybrid and flexible working
- Onsite parking
O2C Lead in Manchester employer: Nigel Wright Group Careers
As a leading engineering business in the North East, our client offers an exceptional work environment that fosters innovation and technical excellence. Employees benefit from a collaborative culture that encourages professional growth and development, with clear pathways to advance into leadership roles. The company's commitment to bespoke product development in safety-critical environments ensures that every team member plays a vital role in solving complex challenges, making this an exciting and rewarding place to work.
Contact Details:
Nigel Wright Group Careers Recruitment Team
