At a Glance
- Tasks: Optimise customer journeys and enhance CRM strategies for a growing business.
- Company: Join a dynamic, private equity-backed consumer brand on a digital transformation journey.
- Benefits: Hybrid work, supportive team environment, and opportunities for professional growth.
- Other info: 12-month maternity cover role with exciting projects and a collaborative culture.
- Why this job: Make a real impact on customer experiences and drive data-led decisions.
- Qualifications: Experience in CRM, email marketing, or customer lifecycle management.
The predicted salary is between 40500 - 49500 £ per year.
The Business: Are you an experienced CRM, Email Marketing or Customer Lifecycle professional looking for an opportunity to make a real impact? Nigel Wright are working exclusively with a growing, private equity-backed consumer business on an exciting digital transformation journey. As the business continues to invest in customer experience, data and marketing technology, we're looking for a CRM Executive to join the team and support the ongoing development of customer journeys, automation, segmentation and CRM-led business improvement projects. This is a maternity cover role for a period of 12 months.
The Role: Key responsibilities will include:
- Supporting the optimisation of end-to-end customer journeys and lifecycle communications.
- Building and refining customer segments, automated workflows and trigger-based communications.
- Working with customer data to identify trends, opportunities and areas for improvement.
- Monitoring CRM performance and producing reporting and insights to support decision-making.
- Supporting the continued development of Microsoft Dynamics CRM across the business.
- Collaborating with Marketing, Customer Care, Contact Centre, IT and other internal stakeholders.
- Contributing to wider CRM and customer experience projects, including chatbot and automation initiatives.
The Person: This is an excellent opportunity for someone who enjoys improving customer experiences, using data to drive decisions and helping shape the future of a developing CRM function. You will be joining a supportive team and a data-driven business with a 'test and learn' approach where you will be given the freedom to continue to build the function. Hybrid.
CRM Executive FTC in Leeds employer: Nigel Wright Group Careers
As a leading engineering business in the North East, our client offers an exceptional work environment that fosters innovation and technical excellence. Employees benefit from a collaborative culture that encourages professional growth and development, with clear pathways to advance into leadership roles. The company's commitment to bespoke product development in safety-critical environments ensures that every team member plays a vital role in solving complex challenges, making this an exciting and rewarding place to work.
Contact Details:
Nigel Wright Group Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive FTC in Leeds
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace CRM Executive FTC in Leeds
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Nigel Wright Group Careers from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Nigel Wright Group Careers specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Nigel Wright Group Careers
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Nigel Wright Group Careers, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Nigel Wright Group Careers you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Nigel Wright Group Careers that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Nigel Wright Group Careers, so think on your feet and don't hesitate to showcase your creativity!
