The Opportunity
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A well-established engineering and fabrication services business is seeking an experienced IT Systems Manager to take ownership of its technology environment and act as the key liaison between the business and its external IT and cyber security partners.
The IT Systems Manager will be responsible for ensuring the organisation's IT services remain secure, reliable and aligned to business objectives. The role combines technology leadership, supplier management, cyber security oversight and project delivery, with a strong focus on driving continuous improvement across the IT estate. This is an excellent opportunity to join a successful organisation operating within a complex and evolving technical environment.
Candidates must be able to obtain SC clearance.
The Role
Reporting to the Finance Director, the IT Systems Manager will take ownerships of the business's IT operations. You will:
- Manage the performance of the organisation's Managed Service Provider (MSP) and other technology partners.
- Maintain oversight of Microsoft 365, identity management, infrastructure, networks, telecommunications and business-critical systems.
- Lead supplier reviews, monitor service levels and ensure accountability for delivery.
- Coordinate cyber security activities, remediation programmes and security improvement initiatives.
- Oversee IT projects, technology change programmes and systems enhancements.
- Support business continuity, disaster recovery and resilience planning.
- Work with senior stakeholders to identify opportunities for automation, process improvement and emerging technologies, including AI.
- Manage IT budgets, contracts, licensing and technology procurement activities.
- Ensure a positive end-user experience across office, operational and site-based teams.
The Person
With previous experience in an IT Management role, you will possess:
- Experience managing MSPs and outsourced technology services.
- Strong knowledge of Microsoft 365, Entra ID/Active Directory and modern IT environments.
- Broad understanding of infrastructure, networking, endpoints, backups and telecommunications. xgikmsk
- Experience delivering IT projects and managing service performance.
- Good knowledge of cyber security principles, controls and risk ...
IT Systems Manager employer: Nigel Wright Group Careers
As a leading engineering business in the North East, our client offers an exceptional work environment that fosters innovation and technical excellence. Employees benefit from a collaborative culture that encourages professional growth and development, with clear pathways to advance into leadership roles. The company's commitment to bespoke product development in safety-critical environments ensures that every team member plays a vital role in solving complex challenges, making this an exciting and rewarding place to work.
Contact Details:
Nigel Wright Group Careers Recruitment Team
