The Business: Are you an experienced CRM, Email Marketing or Customer Lifecycle professional looking for an opportunity to make a real impact? Or perhaps a Marketing Executive that has been some decent knowledge in the CRM space! Nigel Wright are working exclusively with a growing, private equity-backed consumer business on an exciting digital transformation journey. As the business continues to invest in customer experience, data and marketing technology, we're looking for a CRM Executive to join the team and support the ongoing development of customer journeys, automation, segmentation and CRM-led business improvement projects. This is a maternity cover role for a period of 12 months. The Role: Key responsibilities will include: - Supporting the optimisation of end-to-end customer journeys and lifecycle communications. - Building and refining customer segments, automated workflows and trigger-based communications. - Working with customer data to identify trends, opportunities and areas for improvement. - Monitoring CRM performance and producing reporting and insights to support decision-making. - Supporting the continued development of Microsoft Dynamics CRM across the business. - Collaborating with Marketing, Customer Care, Contact Centre, IT and other internal stakeholders. - Contributing to wider CRM and customer experience projects, including chatbot and ...
CRM Executive FTC employer: Nigel Wright Group Careers
As a leading engineering business in the North East, our client offers an exceptional work environment that fosters innovation and technical excellence. Employees benefit from a collaborative culture that encourages professional growth and development, with clear pathways to advance into leadership roles. The company's commitment to bespoke product development in safety-critical environments ensures that every team member plays a vital role in solving complex challenges, making this an exciting and rewarding place to work.
Contact Details:
Nigel Wright Group Careers Recruitment Team
