Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse requirements, develop documentation, and support business processes with Dynamics 365 CE.
- Company: Join a stable company with a like-minded team focused on innovative projects.
- Benefits: Earn up to £60,000 with a comprehensive benefits package and exciting project opportunities.
- Why this job: Make a real impact by improving business processes and implementing cutting-edge CRM solutions.
- Qualifications: Experience with Microsoft Dynamics CRM and strong communication skills are essential.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Dynamics CRM/ 365 CE Business Analyst Role & Responsibilities:
- Analyse requirements, map processes, develop functional design documentation.
- Test new features, roll out install and configuration, train new users.
- Support business processes and analyse improvement opportunities.
- Coordinate with stakeholders on project requirements and milestones.
Skills & Qualifications:
- Proven track record implementing Microsoft Dynamics CRM or Dynamics 365 Customer Engagement (CE).
- Strong business process analysis, requirement gathering, functional documentation skills.
- Diverse modular exposure within CRM – ideally including Sales and Customer Service.
- Manufacturing or supply chain industry/business process understanding (preferable).
- End‑to‑end functional implementation cycle skills, from analysis through to go‑live.
- Confident communication skills, written and verbal – solid stakeholder management ability.
Benefits:
- Competitive base salary up to £60,000.
- Comprehensive company benefits package.
- Interesting D365 CE implementation/roll‑out project.
- Work within a like‑minded team, stable company environment.
Contact: To discuss this exciting opportunity, please contact Nick Butter by phone on 0191 338 7564 or send your CV to n.butter@nigelfrank.com.
Dynamics 365 CE / CRM Business Analyst employer: Nigel Franks International
Contact Detail:
Nigel Franks International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 CE / CRM Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the Dynamics 365 community. Attend meetups or webinars, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your experience with Dynamics CRM/365 CE. Include case studies of past projects where you’ve analysed requirements and improved business processes. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to business analysis and Dynamics 365. Think about how you can demonstrate your stakeholder management skills and your ability to roll out new features. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace Dynamics 365 CE / CRM Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics CRM or 365 CE. We want to see how your skills match the role, so don’t be shy about showcasing your relevant projects and achievements!
Showcase Your Process Analysis Skills: Since this role involves a lot of business process analysis, include examples of how you've gathered requirements and mapped processes in your previous roles. We love seeing concrete examples that demonstrate your expertise!
Communicate Clearly: Your written communication skills are key for this position. Keep your application clear and concise, and make sure to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Nigel Franks International
✨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics CRM and 365 CE. Be ready to discuss specific features you've implemented and how they benefited the business. This will show that you’re not just familiar with the software, but that you can leverage it effectively.
✨Showcase Your Process Mapping Skills
Prepare to talk about your experience in analysing requirements and mapping processes. Bring examples of functional design documentation you've developed in the past. This will demonstrate your ability to translate business needs into technical specifications.
✨Communicate Like a Pro
Since this role involves a lot of stakeholder management, practice your communication skills. Be clear and concise when explaining your ideas. You might even want to prepare a few scenarios where you successfully coordinated with stakeholders to meet project milestones.
✨Highlight Your Industry Knowledge
If you have experience in manufacturing or supply chain processes, make sure to highlight that. Discuss how your understanding of these industries can help improve business processes. This will set you apart as a candidate who can bring valuable insights to the team.
