We are seeking a skilled Business Analyst with experience in Dynamics 365 CE to streamline processes and enhance user experience across our CRM platform.
In this remote role, you will collaborate closely with stakeholders to gather requirements, implement system improvements, and ensure the platform adapts to evolving business needs.
The position emphasizes a focus on effective delivery and continuous improvement in a stable environment.
- Proven experience with Microsoft Dynamics 365 Customer Engagement (CE)
- Strong analytical skills to gather and document business requirements
- Ability to work collaboratively with cross-functional teams
- Experience in process mapping and identifying areas for improvement
- Familiarity with CRM best practices and user adoption strategies
This is a remote position.
Core benefits include None.
If you are looking to leverage your analytical skills to drive meaningful improvements in CRM systems,
#J-18808-Ljbffr
MoD Business Analyst in City of London employer: Nigel Franks International
Join a forward-thinking company that prioritises flexibility and innovation, offering a hybrid work environment where your contributions as a CRM Business Analyst will be valued. With a strong commitment to diversity and inclusion, we provide ample opportunities for professional growth and development, ensuring that every team member can thrive while making a meaningful impact on our customer relationship strategies.
Contact Details:
Nigel Franks International Recruitment Team
