Nigel Frank International is recruiting an IT Service Delivery Manager for a Microsoft Gold Partner, working with a key managed-service customer. You will sit between the client and the consultancy's service desk, bringing structure, clarity and reassurance to the service while ensuring the technical team can continue to deliver at pace.
You will build trusted relationships with senior client stakeholders, take ownership of service communications and escalations, and translate service activity
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Client-Facing IT Service Delivery Manager for Microsoft 365 in Warrington employer: Nigel Frank International
Join a forward-thinking Microsoft technology organisation that prioritises innovation and employee development in the rapidly evolving field of AI. With a strong emphasis on collaboration, you will lead a talented team while enjoying the flexibility of remote work in the UK, alongside competitive compensation and opportunities for professional growth. This is an exceptional chance to make a significant impact in shaping AI solutions for enterprise customers within a supportive and dynamic work culture.