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- Tasks: Lead support for Business Central, resolving client issues and collaborating on implementations.
- Company: Join a growing Microsoft BC partner known for its skilled professionals and supportive culture.
- Benefits: Enjoy remote work, competitive salary, pension scheme, healthcare, and 25 days holiday.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the industry.
- Qualifications: Strong knowledge of Dynamics 365 Business Central and previous support experience required.
- Other info: This is a full-time, permanent role with opportunities for growth.
The predicted salary is between 36000 - 54000 £ per year.
My client is a growing Microsoft BC partner looking for a driven and passionate individual to join their team as Business Central Support Lead. This is a full time, permanent role - offering remote working.
The role will involve:
- Providing 1st/2nd/3rd Line Business Central ticketing support to a variety of clients across the industry
- Providing customer satisfaction by troubleshooting and resolving Microsoft Dynamics 365 Business Central-related issues
- Working with their project teams on new upcoming implementations and upgrades
- Providing support on post-go-live client systems
Skill set required:
- Strong technical understanding of Dynamics 365 Business Central/ Dynamics NAV
- Previous experience providing D365 BC / NAV support at either partner or end user
- Motivated and strong desire to grow with the role and team
- Excellent problem solving, communication and teamwork skills
Whats on offer?
- A competitive starting salary up to £45,000 (experience dependant)
- Company benefits including pension scheme, life insurance, income protection, healthcare scheme
- 25 Days Holiday + bank
- A financially stable environment, working with highly skilled Dynamics 365 professionals
Support Lead - Business Central employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Lead - Business Central
✨Tip Number 1
Familiarise yourself with the latest updates and features of Microsoft Dynamics 365 Business Central. Being knowledgeable about recent changes can help you stand out during discussions and demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the Microsoft Dynamics community. Engaging with others who work in similar roles can provide insights into the company culture and expectations, as well as potential referrals that could boost your application.
✨Tip Number 3
Prepare for potential technical assessments by practising common troubleshooting scenarios related to Business Central. This will not only enhance your problem-solving skills but also show your proactive approach to the role.
✨Tip Number 4
Demonstrate your passion for growth by researching the company’s projects and values. Tailoring your conversations to align with their goals can leave a positive impression and highlight your enthusiasm for contributing to their success.
We think you need these skills to ace Support Lead - Business Central
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 Business Central and any relevant support roles you've held. Use specific examples to demonstrate your problem-solving skills and technical understanding.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your previous experiences align with the responsibilities of providing 1st/2nd/3rd line support and your desire to grow within the team.
Showcase Your Technical Skills: Clearly outline your technical skills related to Dynamics 365 Business Central and NAV. If you have certifications or completed relevant training, be sure to include these as they can set you apart from other candidates.
Highlight Teamwork and Communication: Since the role requires excellent teamwork and communication skills, provide examples in your application that showcase your ability to work collaboratively and effectively communicate with clients and project teams.
How to prepare for a job interview at Nigel Frank International
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of Dynamics 365 Business Central and Dynamics NAV. Be prepared to discuss specific features, functionalities, and any troubleshooting experiences you've had in the past.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in previous roles. Highlight your approach to problem-solving and how you ensure customer satisfaction through effective solutions.
✨Communicate Clearly
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and concisely. Good communication is key, so consider how you can explain technical concepts to non-technical clients.
✨Express Your Motivation to Grow
Convey your enthusiasm for the role and your desire to develop within the team. Share your career aspirations and how they align with the company's goals, showing that you're committed to contributing to their success.
