At a Glance
- Tasks: Design and implement scalable CRM solutions for major transformation projects.
- Company: Global consulting firm with a focus on technology and innovation.
- Benefits: Competitive salary, flexible working, and career progression opportunities.
- Other info: Collaborative environment with exposure to cutting-edge technologies.
- Why this job: Join a dynamic team and make a real impact on enterprise-level transformations.
- Qualifications: Experience in CRM solutions and strong communication skills required.
The predicted salary is between 90000 - 105000 € per year.
An established global consulting and transformation practice is seeking an experienced CRM Solutions Architect to join a growing technology team. This role offers the opportunity to work on complex enterprise transformation programmes for large-scale organisations, helping clients modernise customer engagement capabilities and optimise business processes.
You will collaborate with multidisciplinary teams to design and deliver scalable CRM solutions, guide technical strategy, and support organisations through major digital change initiatives.
Key Responsibilities:- Discovery & Strategy: Engage with stakeholders to understand organisational goals, operational challenges, and transformation priorities. Lead workshops and discovery sessions to capture business, technical, integration, security, and compliance requirements. Assess existing environments and define future-state CRM strategies and roadmaps.
- Solution Design: Design scalable and maintainable CRM architectures aligned to business outcomes. Produce high-quality technical and functional design documentation. Provide strategic guidance on platform capabilities, integrations, and optimisation opportunities.
- Delivery Oversight: Support the successful delivery of enterprise CRM implementations from inception through to deployment. Collaborate with technical teams, business analysts, and project stakeholders to ensure solutions meet functional and quality expectations. Contribute to governance, solution assurance, and implementation best practices.
- Leadership & Collaboration: Mentor team members and contribute to capability development within the wider practice. Participate in pre-sales activities, solution shaping, and proposal development. Share knowledge and contribute to innovation initiatives around emerging platform capabilities and modern business applications.
- Essential: Strong experience designing and implementing enterprise CRM solutions within complex business environments. Expertise across customer engagement platforms, cloud technologies, workflow automation, and identity/access management solutions. Experience leading client workshops and translating business requirements into scalable technical solutions. Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders. Experience contributing to solution proposals, bids, or commercial engagements. Proven background working in technical consultant, lead consultant, or architecture-focused roles.
- Desirable: Exposure to large-scale transformation programmes across regulated or enterprise environments. Familiarity with AI-enabled productivity and automation capabilities within modern business platforms. Experience with agile delivery methodologies and cross-functional programme delivery. Knowledge of process improvement, user adoption, and training approaches. Additional exposure to operational systems such as service management, ERP, workforce management, or finance platforms would be advantageous.
- Starting Salary - £90k - £105k (dependant on experience)
- Opportunity to work on high-profile transformation programmes.
- Collaborative and inclusive team environment.
- Exposure to enterprise-scale architecture and emerging technologies.
- Career progression within a rapidly growing technology practice.
- Flexible and hybrid working opportunities.
Solutions Architect (C#, .NET) employer: Nigel Frank International
Join a leading global consulting and transformation practice as a Solutions Architect in London, where you will be part of a collaborative and inclusive team dedicated to driving meaningful change for large-scale organisations. With a focus on career progression and exposure to cutting-edge technologies, this role offers the chance to work on high-profile transformation programmes while enjoying flexible hybrid working arrangements. Embrace the opportunity to mentor others and contribute to innovative solutions that optimise customer engagement and business processes.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Architect (C#, .NET)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. Building relationships can lead to insider info on job openings and even referrals.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio showcasing your past projects, especially those related to CRM solutions. This will give potential employers a clear picture of what you can bring to the table.
✨Ace the Interview
Prepare for common interview questions but also be ready to discuss specific scenarios from your past work. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you’ve tackled challenges in the past.
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Solutions Architect (C#, .NET)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Solutions Architect role. Highlight your experience with CRM solutions, cloud technologies, and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience in leading workshops and translating business needs into technical solutions.
Showcase Your Communication Skills:As a Solutions Architect, you'll need to communicate complex ideas clearly. In your application, demonstrate your ability to convey technical concepts to both technical and non-technical stakeholders. We love seeing examples of this in action!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Nigel Frank International
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM solutions, especially D365 CE. Brush up on your knowledge of customer engagement platforms and be ready to discuss how you've designed and implemented these solutions in past roles.
✨Prepare for Stakeholder Engagement
Since this role involves engaging with various stakeholders, practice articulating how you would lead workshops and capture business requirements. Think of examples where you’ve successfully translated complex needs into scalable solutions.
✨Showcase Your Technical Strategy Skills
Be prepared to discuss your approach to defining future-state CRM strategies and roadmaps. Highlight any experience you have with cloud technologies and workflow automation, as these will be key in demonstrating your fit for the role.
✨Demonstrate Leadership and Collaboration
This position requires mentoring and collaboration, so think of instances where you’ve led teams or contributed to capability development. Be ready to share how you’ve fostered innovation and supported others in their professional growth.
