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For Companies At a Glance
- Tasks: Lead the D365 CRM product roadmap and enhance customer engagement.
- Company: Join a forward-thinking D365 CRM end user with a dynamic team.
- Benefits: Starting salary of £50k-£55k, flexible hybrid work, and enhanced pension.
- Why this job: Make a real impact on customer engagement and drive continuous improvement.
- Qualifications: Experience with Dynamics 365 CE and strong communication skills required.
- Other info: Opportunity to work in an Agile environment with excellent career growth.
The predicted salary is between 50000 - 55000 £ per year.
Nigel Frank International are partnered with a forward-thinking D365 CRM end user who are looking to add a CRM Product Specialist to their business systems team. This role will be focused around enhancing the Customer Engagement platform and driving continuous improvement.
Responsibilities
- Lead the product roadmap for D365 CRM, ensuring alignment with business goals and user needs.
- Act as primary liaison between stakeholders, technical teams, and end users.
- Gather, analyse and prioritise requirements to shape new features, enhancements, and system improvements.
- Oversee the delivery of CRM changes through Agile methodologies, including managing backlog, sprint planning and user acceptance training.
Skills
- Strong experience working with Dynamics 365 CE in a Product owner, CRM Specialist or Functional Consultant role.
- Solid understanding of CRM processes across Sales, Customer Service and Customer Insights modules.
- Proven ability to gather requirements, manage backlogs, and deliver enhancements in an Agile environment.
- Excellent communication skills with the ability to engage both technical and non-technical stakeholders.
- Experience with Power Platform (Power Apps, Power Automate, Power BI).
Benefits
- Starting salary - £50k - £55k.
- Flexible, hybrid working model.
- Enhanced pension contribution, life assurance & more.
Product Specialist in Slough employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with D365 CRM. This can be a great conversation starter during interviews and shows you’re proactive.
✨Tip Number 3
Prepare for the interview by understanding the company’s goals and how your role as a Product Specialist fits in. Tailor your answers to show how you can enhance their Customer Engagement platform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Product Specialist in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Specialist role. Highlight your experience with Dynamics 365 and any relevant CRM processes. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to enhancing our Customer Engagement platform. Keep it engaging and personal!
Showcase Your Agile Experience: Since this role involves Agile methodologies, be sure to mention any relevant experience you have in managing backlogs or sprint planning. We love seeing candidates who understand the Agile process!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nigel Frank International
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CRM, especially the Customer Engagement platform. Be ready to discuss specific features and enhancements you've worked on, as well as how they align with business goals.
✨Showcase Your Agile Experience
Since the role involves overseeing CRM changes through Agile methodologies, be prepared to share examples of how you've managed backlogs, sprint planning, and user acceptance training in previous roles. This will demonstrate your hands-on experience and understanding of Agile processes.
✨Engage with Stakeholders
Highlight your communication skills by discussing how you've acted as a liaison between technical teams and end users. Prepare to give examples of how you've gathered and prioritised requirements from various stakeholders to shape product improvements.
✨Familiarise Yourself with Power Platform
If you have experience with Power Apps, Power Automate, or Power BI, make sure to mention it! Discuss how these tools can enhance CRM functionalities and improve user engagement, showing that you're not just knowledgeable but also forward-thinking.