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- Tasks: Own and optimise the CRM platform, ensuring seamless data flow and customer engagement.
- Company: Dynamic tech company in Central London with a focus on innovation.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Join a high-performing team that values quality and detail.
- Why this job: Shape the future of customer experience and drive impactful business outcomes.
- Qualifications: Experience with CRM systems and strong data management skills required.
The predicted salary is between 55000 - 55000 £ per year.
We’re looking for a technically strong CRM Systems Specialist to join a growing, high-performing team in Central London. This is a hands-on role for someone who enjoys working at the intersection of data, systems, and customer experience — owning the technical side of a CRM ecosystem and helping drive smarter, more connected customer engagement.
You won’t just be using the CRM — you’ll be shaping how it works, how it connects, and how it supports both sales and marketing teams day-to-day.
What you’ll be doing:
- Owning the technical configuration and ongoing optimisation of the CRM platform
- Building and managing integrations between CRM, marketing automation tools, and other systems
- Ensuring a seamless omnichannel data flow across web, email, social, and sales touchpoints
- Designing and maintaining data structures, segmentation logic, and automation workflows
- Supporting marketing with audience builds, lifecycle triggers, and campaign execution
- Enabling sales teams with clean, actionable customer insights and pipeline visibility
- Troubleshooting system issues, sync errors, and data inconsistencies
- Developing dashboards and reporting to track performance and customer behaviour
- Acting as a guardian of data quality, governance, and GDPR compliance
What we’re looking for:
- Experience in a CRM systems / marketing technology / data-focused role
- Strong knowledge of CRM platforms such as Salesforce, HubSpot, Klaviyo, or similar
- Experience working with marketing automation platforms and lifecycle campaigns
- Solid understanding of data management, segmentation, and customer journeys
- Confidence working with integrations, APIs, or data syncing between systems
- Good working knowledge of Excel/Google Sheets, with exposure to SQL a strong advantage
- Experience building reports or dashboards (e.g. Power BI or similar tools)
- A proactive mindset — someone who can identify problems and build scalable solutions
Why this role?
- Opportunity to take real ownership of a complex CRM and data ecosystem
- Work closely with both commercial and digital teams, influencing real business outcomes
- Be part of a team that values quality, detail, and customer experience
- A role where your work directly impacts growth, retention, and performance
CRM Systems Specialist in Slough employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Systems Specialist in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your CRM expertise and data management skills. This will give you something tangible to discuss during interviews and set you apart from the competition.
✨Tip Number 3
Prepare for those interviews! Research the company and its CRM systems, and be ready to discuss how you can optimise their processes. Tailor your answers to show how your experience aligns with their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Keep an eye on our job listings and make sure your application stands out by showcasing your passion for CRM and customer engagement.
We think you need these skills to ace CRM Systems Specialist in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of CRM Systems Specialist. Highlight your experience with CRM platforms and any relevant marketing technology skills. We want to see how your background aligns with what we're looking for!
Showcase Your Technical Skills: Since this role is all about the technical side of CRM, don’t hold back on showcasing your knowledge of integrations, data management, and reporting tools. We love seeing candidates who can demonstrate their hands-on experience in these areas.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you've optimised CRM systems or improved customer engagement in previous roles. Make it personal and engaging!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Nigel Frank International
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM platforms mentioned in the job description, like Salesforce or HubSpot. Familiarise yourself with their features, integrations, and how they can enhance customer engagement. This will show your technical prowess and readiness to take ownership of the CRM ecosystem.
✨Showcase Your Data Skills
Prepare to discuss your experience with data management and segmentation. Bring examples of how you've designed data structures or built reports in tools like Power BI. Being able to articulate your understanding of data flow and customer journeys will set you apart.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you identified a problem within a CRM system and implemented a solution. Highlight your proactive mindset and ability to troubleshoot issues, as this role requires someone who can ensure seamless operations across various touchpoints.
✨Prepare Questions About Integration
Since the role involves managing integrations between systems, come prepared with insightful questions about their current setup. This shows your interest in optimising their processes and your understanding of the importance of a connected CRM ecosystem.