At a Glance
- Tasks: Lead Dynamics 365 projects, transforming customer engagement for diverse organisations.
- Company: Join a dynamic tech practice focused on Microsoft solutions.
- Benefits: Flexible working model, professional development, and exposure to various industries.
- Other info: Collaborative culture that values innovation and continuous improvement.
- Why this job: Make a real impact on high-stakes transformation programmes with cutting-edge technology.
- Qualifications: Experience in Dynamics 365, strong communication skills, and consultancy background.
The predicted salary is between 70000 - 90000 € per year.
About the Role
We are seeking experienced and driven Dynamics 365 Solutions Architects to join a growing Microsoft-focused technology practice. This role offers the opportunity to work on large-scale transformation programmes, supporting a wide range of organisations in enhancing and modernising their customer engagement capabilities. You will collaborate with multidisciplinary teams to design and deliver solutions using Microsoft Dynamics 365, either as standalone CRM implementations or as part of broader enterprise transformation initiatives. Your expertise will help organisations achieve measurable business outcomes through effective use of technology.
Key Responsibilities
- Requirements Discovery
- Engage with stakeholders and subject matter experts to understand business objectives, challenges, and long-term goals
- Lead discovery sessions to gather both functional and non-functional requirements across CRM, integration, infrastructure, and compliance areas
- Translate business needs into clearly defined requirements
- Solution Design
- Define solution approaches that maximise the value of the Dynamics 365 platform
- Produce clear, structured technical design documentation suitable for delivery teams
- Support the development of CRM roadmaps aligned with organisational strategy
- Provide expert guidance on architecture and best practice
- Delivery Oversight
- Provide technical leadership across implementation projects
- Ensure solutions are delivered to a high standard, meeting both business and technical expectations
- Support delivery teams in maintaining quality and consistency throughout the project lifecycle
- Thought Leadership & Pre-Sales Support
- Contribute to internal knowledge sharing and innovation within the Dynamics ecosystem
- Provide input into proposals, bids, and client presentations
- Support business development activities with credible technical expertise
- Collaboration
- Work effectively within cross-functional teams
- Contribute to a collaborative and inclusive culture
- Support and mentor colleagues where appropriate
Skills & Experience Required
- Strong understanding of Microsoft Dynamics 365 CE/CRM and its application within business environments
- Broader experience across the Microsoft ecosystem, including areas such as Azure, Power Platform, Microsoft 365, and identity management
- Proven experience leading workshops to gather and define business requirements
- Ability to design end-to-end CRM solutions aligned to business objectives
- Experience in system strategy definition, requirements documentation, testing, training, and post-implementation support
- Confidence communicating complex technical concepts to both technical and non-technical stakeholders
- Experience contributing to proposals, bids, or sales processes
- Background working in a consultancy or client-facing delivery environment
Certifications: Relevant Microsoft Dynamics 365 certifications (functional or equivalent) are highly desirable.
Working Environment
This role offers a flexible working model, combining remote work, office collaboration, and occasional client site engagement depending on project needs.
Additional Considerations
All employees are expected to comply with applicable legal, regulatory, and organisational policies, including areas such as data protection, confidentiality, and professional conduct. Certain roles may be subject to additional compliance or independence requirements.
What's on Offer
- Opportunity to work on complex and high-impact transformation programmes
- A collaborative and supportive team environment
- Ongoing professional development and learning opportunities
- Exposure to a wide range of industries and technologies
- A culture that values inclusion, innovation, and continuous improvement
Senior Manager Dynamics 365 CRM Solutions Architect employer: Nigel Frank International
Join a forward-thinking technology practice that prioritises employee growth and innovation, offering you the chance to work on transformative projects with diverse organisations. Our flexible working model promotes a healthy work-life balance, while our collaborative culture fosters inclusivity and continuous learning, ensuring you thrive in your role as a Senior Manager Dynamics 365 CRM Solutions Architect.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager Dynamics 365 CRM Solutions Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their use of Dynamics 365 and think about how your skills can add value. We want you to shine, so practice common interview questions and have your own ready to show your interest!
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies of past projects where you’ve successfully implemented Dynamics 365 solutions. This will give potential employers a clear picture of what you can bring to the table, and we love seeing real-world examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are eager to make an impact in the Dynamics 365 space.
We think you need these skills to ace Senior Manager Dynamics 365 CRM Solutions Architect
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Dynamics 365 Solutions Architect role. Highlight your experience with Microsoft Dynamics 365 and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don't forget to mention specific examples of your work with CRM solutions and stakeholder engagement.
Showcase Your Technical Skills:In your application, be sure to highlight your technical expertise, especially in areas like Azure and Power Platform. We love seeing candidates who can communicate complex concepts clearly, so don't hold back on showcasing your knowledge!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you'll be able to submit all your materials in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Nigel Frank International
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 CE/CRM. Be ready to discuss how you've applied it in real-world scenarios, and think about specific examples where you've led workshops or gathered requirements. This will show that you not only understand the platform but can also leverage it effectively.
✨Prepare for Technical Questions
Expect to face technical questions that assess your understanding of solution design and architecture. Review key concepts related to integration, compliance, and infrastructure. Practising how to explain complex technical ideas in simple terms will help you communicate effectively with both technical and non-technical stakeholders.
✨Showcase Your Leadership Skills
As a Senior Manager, you'll need to demonstrate your ability to lead teams and projects. Prepare examples of how you've provided technical leadership in past roles, particularly in delivering high-quality solutions. Highlight any mentoring experiences you've had, as this shows your commitment to collaboration and team development.
✨Engage with the Company Culture
Research the company's values and culture before the interview. Be ready to discuss how you can contribute to a collaborative and inclusive environment. Showing that you align with their culture will make you a more attractive candidate, as they'll be looking for someone who fits well within their team.
