Senior IT Account Manager

Direct message the job poster from Nigel Frank International Senior IT Account Executive – Dynamics 365 (Account Growth & Relationship Management) Location: UK (Remote/Hybrid) Salary: 80k + OTE + Benefits Job Type: Permanent We are working with a well-regarded Microsoft Partner that is looking to strengthen its client services team with the addition of a Senior IT Account Executive . This role is focused exclusively on managing and growing existing client accounts through strategic relationship management, upselling, and cross-selling Dynamics 365 solutions. The Role This is a non-new-business role, ideal for a commercially minded account manager who excels at nurturing long-term client relationships. You’ll work closely with delivery and technical teams to identify opportunities for additional value within existing accounts, ensuring clients are fully leveraging the Microsoft stack. Key Responsibilities Manage a portfolio of existing clients using Dynamics 365 (CE, F&O, Business Central, Power Platform). Identify and execute upsell and cross-sell opportunities aligned with client needs and business goals. Act as the primary point of contact for client stakeholders, ensuring satisfaction and retention. Collaborate with internal teams to develop tailored roadmaps and solution enhancements. Maintain a deep understanding of Microsoft’s evolving product offerings and licensing models. Support renewal processes and ensure long-term account health. Candidate Requirements Experience managing IT or software accounts within a Microsoft Partner environment. Strong knowledge of Dynamics 365 and the broader Microsoft ecosystem. Proven ability to grow accounts through consultative selling and strategic engagement. Excellent relationship-building and communication skills. Comfortable working with technical and non-technical stakeholders alike. What’s on Offer Join a collaborative, customer-focused Microsoft Partner with a strong delivery reputation. Competitive salary and performance-based commission. Flexible working arrangements and a supportive team culture. Access to Microsoft partner programs and ongoing professional development. Clear progression opportunities within a growing business. Interested? If you\’re an experienced account manager looking to focus on client growth and long-term partnerships, we’d love to hear from you. Apply now or get in touch for a confidential discussion. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology and Sales Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Nigel Frank International by 2x Sign in to set job alerts for “Information Technology Account Manager” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr