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- Tasks: Provide 1st line support for Dynamics 365 Business Central and troubleshoot issues.
- Company: Leading Microsoft Partner in the UK with a focus on customer satisfaction.
- Benefits: Competitive salary, training opportunities, and flexible working environment.
- Why this job: Join a dynamic team and grow your career in ERP support.
- Qualifications: Basic knowledge of Dynamics 365 and strong problem-solving skills.
- Other info: Perfect for those eager to learn and develop in a supportive setting.
The predicted salary is between 28800 - 43200 £ per year.
A leading Microsoft Partner in the UK is seeking a support consultant to join their managed service team. You will provide 1st line support for Dynamics 365 Business Central/NAV, troubleshoot issues, and contribute to customer satisfaction.
The role offers a competitive salary, training opportunities, and a flexible working environment, making it ideal for those looking to grow their careers in ERP support.
Remote D365 Business Central Support Analyst (1st Line) employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote D365 Business Central Support Analyst (1st Line)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working with Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with D365 Business Central, make sure to highlight that in conversations. Share specific examples of how you've solved problems or improved processes.
✨Tip Number 3
Prepare for interviews by practising common support scenarios. Think about how you would troubleshoot issues and keep customer satisfaction high. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote D365 Business Central Support Analyst (1st Line)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 Business Central or similar ERP systems. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our managed service team. Let us know what makes you a great fit for supporting our customers.
Show Off Your Troubleshooting Skills: Since this role involves providing 1st line support, it’s important to demonstrate your problem-solving abilities. Share examples of how you've successfully resolved issues in the past, especially in a tech environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Nigel Frank International
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Business Central and NAV. Familiarise yourself with common issues users face and how to troubleshoot them. This will show the interviewer that you're not just familiar with the software, but that you can also think critically about potential problems.
✨Showcase Your Customer Service Skills
As a support analyst, customer satisfaction is key. Prepare examples from your past experiences where you've successfully resolved customer issues or improved their experience. This will demonstrate your ability to handle real-world scenarios and your commitment to providing excellent support.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to support, team dynamics, and training opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
✨Practice Remote Communication
Since this is a remote position, practice articulating your thoughts clearly and concisely over video calls. Consider doing mock interviews with friends or family to get comfortable with the format. Good communication skills are essential for remote support roles!
