At a Glance
- Tasks: Support client cloud systems and coordinate a team of engineers for high service standards.
- Company: Dynamic MSP in Southwest London with a focus on innovation and teamwork.
- Benefits: Competitive salary, career progression, and opportunities to work with emerging technologies.
- Other info: Clear path for advancement to Ops Manager or Director level.
- Why this job: Join a proactive team and make a real impact in cloud engineering.
- Qualifications: Experience in Windows environments and Microsoft 365; team coordination skills required.
The predicted salary is between 40000 - 50000 £ per year.
This MSP in Southwest London is looking for a proactive hands-on Cloud Engineer / Administrator to join its growing team of engineers. The role involves day-to-day support of client cloud systems and security, alongside close collaboration with colleagues to maintain high service standards. As part of the role, you will be responsible for coordinating a small team of engineers to ensure that they have the equipment they need to carry out jobs, and deal with the management tasks associated with running an MSP.
Technical Skills
- Experience in Windows environments, including hardware troubleshooting.
- Experience with Microsoft 365, including Conditional Access and SharePoint setup.
- Working knowledge of a leading firewall vendor (FortiGate preferred).
- Knowledge of Power BI is advantageous.
- Proven ability to work independently and deliver technical tasks on time.
- Demonstrated experience coordinating teams to deliver solutions.
Working Hours
- 40 hours per week, typically between 09:00 and 17:30.
- Primarily office-based, with occasional travel to client locations as required.
- Opportunities to develop expertise in new and emerging technologies.
- Autonomy in managing and improving technical environments.
- Clear scope for career progression, with potential long-term advancement to Ops Manager / Director level.
M365 Support Engineer employer: Nigel Frank International
This dynamic MSP in Southwest London offers a vibrant work culture that prioritises collaboration and innovation, making it an excellent employer for those looking to grow in the tech industry. With a strong focus on employee development, you will have opportunities to enhance your skills in emerging technologies while enjoying a supportive environment that encourages autonomy and career progression. The company's commitment to high service standards ensures that you will be part of a dedicated team, working together to deliver exceptional solutions to clients.
StudySmarter Expert Advice🤫
We think this is how you could land M365 Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements, especially those related to Microsoft 365 and cloud systems. This gives potential employers a tangible look at what you can do.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to M365 support. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace M365 Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the M365 Support Engineer role. Highlight your experience with Microsoft 365, hardware troubleshooting, and any team coordination you've done. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about cloud engineering and how your background makes you a great fit for us. Don’t forget to mention your experience with Conditional Access and SharePoint setup!
Show Off Your Technical Skills:In your application, be sure to showcase your technical skills, especially in Windows environments and any experience with firewalls like FortiGate. We love seeing candidates who can demonstrate their hands-on experience and problem-solving abilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Nigel Frank International
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows environments and Microsoft 365. Be ready to discuss your experience with Conditional Access and SharePoint setup, as well as any troubleshooting you've done. This will show that you're not just familiar with the tech but can also handle it under pressure.
✨Show Your Team Spirit
Since the role involves coordinating a small team, be prepared to share examples of how you've successfully led or collaborated with others in the past. Highlight your ability to manage tasks and ensure everyone has what they need to succeed. This will demonstrate your leadership potential.
✨Prepare for Real-World Scenarios
Think about common issues that might arise in an MSP environment and how you would tackle them. Being able to walk through your thought process on troubleshooting or managing client systems will impress interviewers and show that you can think on your feet.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s approach to cloud systems and security. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
