At a Glance
- Tasks: Configure and enhance Microsoft Dynamics 365 applications to boost business operations.
- Company: Join a forward-thinking tech company with a flexible working culture.
- Benefits: Enjoy a competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities in a collaborative environment.
- Why this job: Make a real impact by optimising systems that drive business success.
- Qualifications: Experience with Dynamics 365 and strong problem-solving skills are essential.
The predicted salary is between 60000 - 60000 £ per year.
Salary
Department
Technology / Business Applications
Reports To
Systems Manager / Platform Owner
Location
- Hybrid / Flexible working arrangement
- Job Purpose
The Dynamics 365 System Configurator is responsible for configuring, maintaining, and enhancing Microsoft Dynamics 365 applications to support business operations and improve system effectiveness.
Working closely with system owners, business stakeholders, and technical teams, the role focuses on translating approved business requirements into practical system configurations, process improvements, automation, and reporting solutions.
The successful candidate will help ensure that Dynamics 365 platforms are configured effectively, remain aligned with business needs, and deliver a consistent user experience.
Key Responsibilities
- Configure and maintain Microsoft Dynamics 365 applications, including Customer Engagement, Sales, Customer Service, Field Service, Finance, and Operations modules.
- Convert business requirements and operational processes into effective system configurations, workflows, automation, and platform enhancements.
- Work collaboratively with business teams, functional consultants, developers, and technical specialists to ensure solutions meet operational objectives.
- Design, update, and optimise system components including forms, views, dashboards, business processes, workflows, and reports.
- Manage and maintain user access controls, security roles, permissions, and configuration settings within Dynamics 365.
- Support data management activities, including data imports, exports, cleansing, migration activities, and validation to maintain data accuracy and quality.
- Analyse configuration changes, assess potential impacts, support user acceptance testing, and prepare approved changes for controlled deployment.
- Investigate and resolve configuration-related issues, provide user support, and identify opportunities to improve business processes and system performance.
- Maintain clear documentation covering system configurations, business processes, changes, and operational procedures to support governance and knowledge sharing.
- Keep up to date with Microsoft Dynamics 365 updates, new features, platform capabilities, and recommended configuration practices.
- Work within established governance and change management processes, supporting development and testing activities and contributing to controlled system releases under the guidance of the platform owner.
Skills and Experience
Essential
- Demonstrable experience configuring Microsoft Dynamics 365 applications, including areas such as Sales, Customer Service, Field Service, Finance, and Operations.
- Strong understanding of business processes across CRM, ERP, and operational environments.
- Experience translating business requirements into practical Dynamics 365 configurations.
- Knowledge of Power Platform technologies, including Power Automate and Power Apps.
- Understanding of Dynamics 365 security models, user roles, data management, and reporting capabilities.
- Ability to analyse complex requirements, identify solutions, and deliver effective system improvements.
- Strong troubleshooting, organisation, prioritisation, and documentation skills.
- Excellent communication and stakeholder engagement abilities.
Desirable
- Microsoft Dynamics 365 or Power Platform certifications.
- Experience supporting Dynamics 365 implementation, upgrade, or migration projects.
- Understanding of integrations between Dynamics 365 and external business applications.
- Exposure to cloud technologies, automation capabilities, artificial intelligence features, or Co-pilot functionality within Microsoft platforms.
- Key Competencies
- Strong analytical ability with a structured approach to problem-solving.
- High level of attention to detail and commitment to maintaining system quality.
- Effective collaboration skills with both technical and non-technical stakeholders.
- Ability to work independently while adapting to changing priorities.
- User-focused approach with a commitment to delivering practical, value-driven solutions.
Systems configurator in London employer: Nigel Frank International
As a leading technology consultancy based in Buckinghamshire, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and wellbeing. Our hybrid working model, competitive salary, and generous benefits package, including private healthcare and professional development funding, make us an excellent employer for those looking to make a meaningful impact in project management. Join us to collaborate with diverse teams and clients while advancing your career in a supportive environment focused on continuous improvement.
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We think this is how you could land Systems configurator in London
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We think you need these skills to ace Systems configurator in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Nigel Frank International.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Nigel Frank International and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
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How to prepare for a job interview at Nigel Frank International
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Nigel Frank International uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
