At a Glance
- Tasks: Lead IT projects and support users across cloud, infrastructure, and security.
- Company: Dynamic financial services organisation in London with a collaborative tech team.
- Benefits: Up to £60,000 salary, strong bonus, hybrid work, and career growth.
- Other info: Opportunity for ownership and influence in a regulated environment.
- Why this job: Make a real impact in a hands-on role with cutting-edge technology.
- Qualifications: 5-10 years IT experience, strong skills in Windows 11 and Microsoft 365.
The predicted salary is between 60000 - 60000 € per year.
Up to £60,000 + strong bonus scheme
London | Hybrid (3 days onsite)
Nigel Frank is working with a financial services organisation based in London to appoint an experienced Senior IT Engineer. This is a broad, hands-on role within a lean technology team, offering ownership across infrastructure, cloud platforms, networking, security, and end-user computing, alongside active involvement in project delivery.
You’ll work closely with the Head of IT, acting as a key technical escalation point and trusted partner, while also contributing to ongoing improvements across infrastructure, cloud services, and security posture. The role requires someone comfortable not only supporting systems, but also configuring, administering, and enhancing them across a modern Microsoft-centric environment.
The Role
This position combines senior-level end-user support with technical delivery across infrastructure and cloud projects. You’ll ensure day-to-day service stability while also helping to evolve and strengthen the organisation’s IT landscape.
You’ll support users across multiple locations and at varying levels of seniority, so the ability to communicate clearly and translate technical concepts into practical guidance is essential. This is a varied role spanning cloud, infrastructure, networking, and security — ideal for someone who enjoys breadth, ownership, and being involved across the full IT stack rather than working in a siloed environment.
Key Responsibilities
- Act as a senior escalation point for end-user support across onsite and remote users
- Support and deputise for the Head of IT across operational and infrastructure matters
- Deliver and contribute to infrastructure, cloud, networking, and security-related projects
- Configure and manage Microsoft 365 services including identity, collaboration, and endpoint management
- Administer and support Windows 11 environments, including rollout, troubleshooting, and device lifecycle management
- Work with cloud and virtualised platforms, ensuring performance, availability, and resilience
- Support and maintain networking and security controls including firewalls, access management, and endpoint protection
- Manage incidents end-to-end and coordinate with external vendors where necessary
- Maintain clear, structured documentation across systems and processes
- Participate in an on-call / out-of-hours support rotation
- Support continuous improvement across infrastructure, automation, and operational processes
What We’re Looking For
- Around 5–10 years of IT experience, ideally in a senior IT or infrastructure-focused role
- Strong hands-on experience with Windows 11 environments, including deployment, administration, and troubleshooting
- Proven experience managing Microsoft 365, including tools such as Intune, Autopilot, Exchange Online, OneDrive, SharePoint, and Teams
- Solid understanding of networking and cybersecurity principles, including firewalls, identity, and access controls
- Experience working with cloud and virtualised environments such as Microsoft Azure, AWS, VMware vCenter, and Windows Server environments (including SQL-based services)
- Experience with backup and resilience tooling such as Veeam or similar technologies
- Demonstrable experience in configuring and improving systems, not just providing break/fix support
- Strong communication skills, with the ability to engage effectively with both technical and non-technical stakeholders
Desirable Experience
- Exposure to Microsoft Purview, DLP, sensitivity labelling, or information protection tools
- Experience or familiarity with Microsoft Copilot or emerging AI-driven workplace tools
- Scripting or automation experience (PowerShell, Power Automate, batch scripting, or similar)
- Vendor management or third-party assurance experience
- Relevant certifications in Microsoft, cybersecurity, networking (e.g. Cisco), or infrastructure technologies
- A background in a science or technical degree discipline is advantageous but not essential
Why Join?
- Salary up to £60,000
- Strong annual bonus scheme
- Broad exposure across cloud, infrastructure, networking, and security
- Opportunity to work closely with senior stakeholders within a regulated financial services environment
- Hybrid working model (Central London office, 3 days onsite)
- A role where ownership, initiative, and technical input are genuinely valued, with scope to influence and improve the wider IT environment
Senior Information Technology Engineer in London employer: Nigel Frank International
Join a dynamic financial services organisation in London as a Senior IT Engineer, where you will enjoy a competitive salary of up to £60,000 and a strong bonus scheme. With a hybrid working model and a culture that values ownership and initiative, you'll have the opportunity to work closely with senior stakeholders while contributing to meaningful improvements across cloud, infrastructure, networking, and security. This role not only offers broad exposure to various technologies but also fosters professional growth in a supportive environment that encourages innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Information Technology Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to IT engineering. We recommend doing mock interviews with friends or using online resources to get comfortable discussing your experience and technical skills.
✨Tip Number 3
Showcase your skills through personal projects or contributions to open-source initiatives. This not only demonstrates your expertise but also gives you something tangible to discuss during interviews. Plus, it’s a great way to keep your skills sharp!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Senior Information Technology Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior IT Engineer role. Highlight your hands-on experience with Windows 11, Microsoft 365, and any cloud platforms you've worked with. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your communication skills and ability to work with both technical and non-technical folks.
Showcase Your Projects:If you've been involved in any relevant projects, make sure to include them in your application. Whether it's configuring systems or managing cloud services, we love to see real examples of your work and how you've contributed to improvements.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Nigel Frank International
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, Microsoft 365, and cloud platforms like Azure. Be ready to discuss specific projects you've worked on and how you've configured or improved systems in the past.
✨Communicate Like a Pro
Since you'll be dealing with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Think about examples where you've successfully communicated technical information to users at different levels.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've managed incidents from start to finish. Have a couple of examples ready that highlight your troubleshooting skills and how you coordinated with vendors when necessary.
✨Demonstrate Continuous Improvement Mindset
Be ready to talk about how you've contributed to ongoing improvements in IT processes or infrastructure. Highlight any experience with automation or scripting, as well as your approach to maintaining clear documentation.
