Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and maintain a CRM platform while ensuring smooth deployment processes.
- Company: Join a leading D365 CE end user in London with a dynamic tech team.
- Benefits: Enjoy flexible hybrid working, enhanced pension contributions, and life assurance.
- Why this job: Make a real impact by resolving issues and optimising CRM environments.
- Qualifications: Experience with CRM applications, ideally Dynamics 365, and troubleshooting skills.
- Other info: Opportunity for permanent position with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We are partnering with a prominent D365 CE end user in London who are looking to add a talented D365 CRM Support Analyst to their technology function on a fixed‑term basis, with the possibility of becoming permanent. This hands‑on role focuses on supporting a CRM platform, managing secure environments, and ensuring smooth deployment processes. You’ll work closely with technical teams and stakeholders to maintain a stable, well‑governed CRM landscape across multiple environments.
- Deliver technical and functional support for the organisation’s CRM system, assisting users and resolving platform issues.
- Oversee CRM environments, including configuration updates, maintenance tasks, and environment health.
- Contribute to deployment processes by supporting automated pipelines, solution changes, and release activities.
- Maintain strong access controls and security practices across all CRM environments.
- Monitor system performance, investigate incidents, and drive timely resolutions.
Background in supporting CRM applications, ideally with experience in platforms such as Dynamics 365 or similar. Experience working with deployment or automation tools used in application lifecycle management. Ability to troubleshoot technical issues across integrations, customisations, and system performance. Flexible, Hybrid Working Model. Enhanced Pension Contributions, Life Assurance & More.
IT Support Analyst (Remote Working) in London employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst (Remote Working) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work with CRM systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with Dynamics 365 or similar platforms, make sure to highlight that in conversations. Share specific examples of how you’ve tackled technical issues or improved system performance.
✨Tip Number 3
Prepare for interviews by brushing up on deployment processes and automation tools. We want you to be ready to discuss how you can contribute to smooth deployment activities and maintain secure environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Support Analyst (Remote Working) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Analyst role. Highlight your experience with CRM applications, especially Dynamics 365, and any relevant technical skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences where you've successfully supported CRM systems or resolved technical issues.
Showcase Your Problem-Solving Skills: In your application, don’t forget to showcase your troubleshooting abilities. Share examples of how you've tackled technical challenges in the past, especially in CRM environments.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Nigel Frank International
✨Know Your CRM Stuff
Make sure you brush up on your knowledge of Dynamics 365 and similar CRM platforms. Be ready to discuss your past experiences with these systems, including any specific challenges you've faced and how you resolved them.
✨Showcase Your Technical Skills
Prepare to demonstrate your technical abilities, especially around deployment processes and automation tools. Think of examples where you've successfully managed configurations or resolved performance issues, as this will show you're hands-on and ready for the role.
✨Understand Security Practices
Since maintaining strong access controls is crucial, be prepared to talk about your experience with security practices in CRM environments. Highlight any specific measures you've implemented to ensure data integrity and user access.
✨Communicate Effectively
You'll be working closely with technical teams and stakeholders, so practice articulating your thoughts clearly. Use examples from your past roles to illustrate how you've collaborated with others to drive solutions and improve system performance.