At a Glance
- Tasks: Oversee D365 CRM performance, manage requests, and enhance processes.
- Company: Established D365 CRM end user with a collaborative culture.
- Benefits: Starting salary of £40k-£45k, flexible hybrid work, and enhanced life assurance.
- Other info: 12-month FTC with a strong chance of becoming permanent.
- Why this job: Make a real impact by improving CRM systems and supporting users.
- Qualifications: Strong experience with Microsoft Dynamics 365 CRM and excellent communication skills.
The predicted salary is between 40000 - 45000 £ per year.
Initially 12-Month FTC with strong possibility of permanent position. Nigel Frank International are working with an established D365 CRM end user who are looking for a Dynamics 365 CRM Administrator to oversee system performance, manage incoming requests, and enhance CRM processes. This role focuses on maintaining data quality, supporting users through training, and driving continuous system improvements while collaborating with internal teams and external partners.
Responsibilities
- Manage and prioritise CRM support requests, resolving issues directly or coordinating with external partners
- Maintain high data quality through regular audits, cleansing, and user access management
- Deliver user training sessions and provide ongoing support to maximise system adoption
- Identify process improvements and implement automation to streamline workflows and reporting
Skills/Experience
- Strong experience administering Microsoft Dynamics 365 CRM, including configuration and system optimisation
- Background in data management, reporting, and automation tools (e.g. Power Platform, Excel)
- Proven ability to analyse processes and deliver practical improvements to business systems
- Excellent communication skills with experience supporting and training stakeholders at all levels
Benefits
- Starting Salary - £40k - £45k
- Flexible, Hybrid working model
- Enhanced Life Assurance, Pension & more!
D365 CE Administrator in London employer: Nigel Frank International
Join a forward-thinking organisation as a D365 CE Administrator in London, where you will thrive in a supportive and collaborative work culture that values continuous improvement and employee development. With a flexible hybrid working model and a competitive salary package, this role offers you the opportunity to enhance your skills while making a meaningful impact on CRM processes and user experience. Enjoy comprehensive benefits including enhanced life assurance and pension schemes, all within a dynamic team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land D365 CE Administrator in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nigel Frank International values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nigel Frank International might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nigel Frank International!
✨Direct Apply to Nigel Frank International
Let's not forget to apply directly through the Nigel Frank International website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace D365 CE Administrator in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nigel Frank International.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nigel Frank International. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nigel Frank International
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
