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- Tasks: Provide top-notch support for D365 Business Central and LS Retail systems.
- Company: Join a leading Microsoft Partner with a vibrant team culture.
- Benefits: Earn up to £55,000, enjoy health insurance, pension, and 25 days holiday.
- Why this job: Be part of exciting global projects and enhance your skills with certified training.
- Qualifications: Experience in supporting D365 BC and LS Retail systems is essential.
- Other info: Enjoy full home-based working flexibility and a collaborative environment.
The predicted salary is between 33000 - 77000 £ per year.
I am actively seeking an enthusiastic Dynamics 365 Business Central support professional, with skills in LS Retail technology, for a brilliant new role with a leading Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of my clients global retail clients; across the BC and LS Retail platforms.
If you have experience supporting LS Retail/ supporting Business Central in a retail environment, and looking to build on your experience on fresh projects, this could be the role for you.
Role & Responsibilities- Daily 1st/ 2nd line user support of D365 Business Central/ LS Retail systems
- Analysing/ troubleshooting system issues, providing exceptional customer service
- Involved in system process improvement projects, supporting new releases
- Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training
- Proven experience supporting Dynamics 365 Business Central systems on 2nd/ 3rd line basis
- LS Retail/ LS One addon/ functionality experience
- Strengths in troubleshooting system issues, analysing requirements, training on new functionality
- Excellent communication/ user & stakeholder engagement skills
- A brilliant base salary up to £55,000 (experience dependant)
- Collaborative, supportive team environment
- A wealth of attractive company benefits including health insurance, pension, 25 days holiday
- Certified Microsoft training/ professional development
- Exposure to unique, global D365 BC/ LS retail projects
- Full home based working flexibility
To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone or send your current CV.
D365 BC/ LS Retail Support Consultant in London employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 BC/ LS Retail Support Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Dynamics 365 community, especially those who work with LS Retail. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with D365 Business Central and LS Retail. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common troubleshooting scenarios related to D365 BC and LS Retail. Practising your responses will help you feel more confident and ready to impress during those crucial conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our supportive team.
We think you need these skills to ace D365 BC/ LS Retail Support Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with D365 Business Central and LS Retail. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position.
Show Off Your Troubleshooting Skills: Since the role involves a lot of user support and troubleshooting, make sure to include examples of how you've successfully resolved issues in the past. We want to know how you tackle challenges head-on!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your application. We can’t wait to hear from you!
How to prepare for a job interview at Nigel Frank International
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Business Central and LS Retail. Familiarise yourself with common issues users face and how to troubleshoot them. This will not only show your expertise but also your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since the role involves providing exceptional customer service, prepare examples of how you've successfully supported users in the past. Think about specific situations where you turned a frustrated user into a satisfied one – this will highlight your problem-solving abilities.
✨Prepare for Process Improvement Discussions
Be ready to discuss any experience you have with system process improvements or enhancements. Think of times when you contributed to a project that improved efficiency or user experience, as this aligns perfectly with the responsibilities of the role.
✨Engage with Stakeholders
Communication is key! Prepare to talk about how you've engaged with users and stakeholders in previous roles. Highlight your ability to train users on new functionalities and how you’ve ensured they feel supported throughout the process.
