At a Glance
- Tasks: Support and improve Dynamics 365 CRM, focusing on Customer Engagement.
- Company: Innovative company with a strong emphasis on technology and customer satisfaction.
- Benefits: Private healthcare, enhanced pension contributions, and flexible hybrid working.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on customer engagement strategies.
- Qualifications: Experience with Dynamics 365 and a background in CRM or systems analysis.
The predicted salary is between 45000 - 55000 € per year.
We are currently partnered with an innovative Dynamics 365 CRM end user who is looking to add a talented System Analyst to help shape, support and continuously improve their Dynamics 365 environment with a strong focus on Customer Engagement!
- Act as the primary technical contact for CRM queries, troubleshooting issues, managing configurations and supporting system releases.
- Hands-on experience with Dynamics 365 (preferably Customer Engagement), including configuration, security roles and environment management.
- Background in CRM, business systems analysis, application support or a similar technical systems role.
- Proven ability to manage BAU support alongside longer-term improvement initiatives in a fast-paced environment.
- Flexible, Hybrid working model.
- Private Healthcare, Enhanced Pension Contributions and More!
Configuration/Systems Analyst in London employer: Nigel Frank International
Join a forward-thinking company that values innovation and employee development, offering a flexible hybrid working model in South London. With a strong focus on continuous improvement and customer engagement, employees benefit from private healthcare, enhanced pension contributions, and a collaborative work culture that fosters growth and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Configuration/Systems Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM and Dynamics 365 space. Attend meetups or webinars, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with Dynamics 365. This could be a great conversation starter during interviews and shows you’re proactive about your career.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common scenarios related to CRM issues and how you’ve tackled them in the past. We all know that real-world examples can make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace Configuration/Systems Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Configuration/Systems Analyst role. Highlight your hands-on experience with Dynamics 365 and any relevant CRM background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to improving our Dynamics 365 environment. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've successfully troubleshot issues or managed configurations. We’re keen to see how you handle challenges in a fast-paced environment!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Nigel Frank International
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365, especially the Customer Engagement features. Be ready to discuss your hands-on experience with configurations and security roles, as this will show that you’re not just familiar with the system but can also effectively manage it.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled CRM queries or troubleshooting issues in the past. Highlight specific scenarios where you managed to resolve a problem efficiently, as this will demonstrate your ability to handle BAU support while juggling improvement initiatives.
✨Understand the Company’s Needs
Research the company and its current Dynamics 365 environment. Knowing their specific challenges and goals will allow you to tailor your responses and show that you’re genuinely interested in helping them improve their systems.
✨Be Ready for Scenario-Based Questions
Expect questions that put you in real-world situations related to system analysis and application support. Practise articulating your thought process and decision-making skills, as this will help the interviewers see how you approach complex problems in a fast-paced environment.
