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- Tasks: Own and optimise the Dynamics 365 CE platform while collaborating with users and stakeholders.
- Company: Join a well-established Dynamics 365 CRM end user in South London.
- Benefits: Enjoy a competitive salary, flexible hybrid working, and great additional perks.
- Other info: Great opportunity for career growth in a supportive tech team.
- Why this job: Make a real impact by improving systems and processes in a dynamic environment.
- Qualifications: Experience with Dynamics 365 CE and strong analytical skills are essential.
The predicted salary is between 45000 - 50000 £ per year.
Nigel Frank International are partnered with an established Dynamics 365 CRM end user who are looking to add a talented System Analyst to their central technology function, responsible for system ownership, continuous improvement and acting as the link between technical teams and business stakeholders.
Responsibilities:
- Take ownership of Dynamics 365 CE platform and ensure it operates efficiently and reliably.
- Act as internal SME for CRM-related queries, improvements and system guidance.
- Collaborate closely with users and stakeholders to translate operational needs into practical, scalable CRM solutions.
- Contribute to configuration, workflow design, system optimisation and ongoing enhancement of the D365 CE environment.
Experience/Skills:
- Hands-on experience supporting, administering or managing Dynamics 365 CE in a technical or systems capacity.
- Strong configuration capability, including managing security roles, permissions, environments and general platform setup.
- Ability to interpret business requirements and convert them into effective CRM configurations or process improvements.
- Background in CRM support, business systems analysis, or IT systems administration.
- Solid understanding of workflows, business rules, automation and best practices within Dynamics 365 CE.
Benefits:
- Starting Salary - £45k-£50k
- Flexible, Hybrid Working Model
- Additional Benefits, Including Private Medical Insurance, Enhanced Pension Contributions and More!
Business Systems Analyst in London employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with Dynamics 365 CE. This can be a great conversation starter during interviews and shows you’re proactive.
✨Tip Number 3
Prepare for the interview by understanding the company’s CRM needs. Research their current use of Dynamics 365 and think about how you can contribute to their system optimisation and improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Business Systems Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Systems Analyst. Highlight your experience with Dynamics 365 CE and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Don't forget to mention your hands-on experience and your ability to translate business needs into CRM solutions.
Showcase Your Technical Skills: Since this role involves a lot of technical know-how, make sure to list your specific skills related to Dynamics 365 CE. Talk about your configuration capabilities and any experience you have with workflows and automation. We love seeing those details!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at Nigel Frank International
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE. Be ready to discuss your hands-on experience and how you've supported or managed the platform in previous roles. Highlight specific examples where you've improved system efficiency or resolved issues.
✨Speak Their Language
Familiarise yourself with the terminology used in business systems analysis and CRM. When discussing your experience, use relevant jargon and concepts that show you understand the role's requirements and can communicate effectively with both technical teams and business stakeholders.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've translated operational needs into practical CRM solutions. Think about times when you've collaborated with users to identify issues and implemented successful changes. This will demonstrate your ability to act as a bridge between technical and non-technical teams.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their current challenges with Dynamics 365 or how they envision the role evolving. This shows your genuine interest in the position and helps you assess if it's the right fit for you.