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For Companies At a Glance
- Tasks: Join our IT support team, tackling tech issues and managing systems daily.
- Company: Tenth Revolution Group is a leading recruiter in Data & AI, with a strong community presence.
- Benefits: Enjoy a competitive salary, flexible hours, and training certifications.
- Why this job: Gain hands-on experience in a fast-paced environment while making a real impact.
- Qualifications: Basic IT security knowledge and familiarity with Microsoft platforms required.
- Other info: This is a fully on-site role in the heart of Newcastle, with potential for contract extension.
The predicted salary is between 18000 - 24000 £ per year.
Job Description
IT Support Analyst- Newcastle- £30,000
Fully on site role in the centre of Newcastle. This is a 3 month fixed term contract with a possibility of extension.
About the Role
This is a fast paced role working within IT support. This role involves working with Telecom and Ticketing systems, responding to IT incidents, communicating effectively with colleagues and stakeholder management.
Key Responsibilities
- Managing multiple tasks
- Installing, configuring and troubleshooting Microsoft based workstations and Microsoft 365 applications
- Proactive maintenance and compliance of IT infrastructure
- Responding effectively to IT incidents
What You'll Bring
- Understanding of IT security and best practices
- Experience working with Telecom and Ticketing systems
- Familiarity of working with Microsoft platforms
- Strong hardware skills
What We Offer
- Salary of up to £30,000
- Flexible working hours
- Training certifications .
How to Apply
To apply for this role please submit your CV or contact to Dillon Blackburn on or at .
Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
IT Support Analyst - 3 month FTC - August 2025 employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst - 3 month FTC - August 2025
✨Tip Number 1
Familiarise yourself with the specific Telecom and Ticketing systems mentioned in the job description. Research common issues and solutions related to these systems, as this will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Brush up on your Microsoft skills, particularly with Microsoft 365 applications. Consider doing a quick online course or tutorial to ensure you're up-to-date with the latest features and troubleshooting techniques.
✨Tip Number 3
Prepare for potential scenario-based questions by thinking about past experiences where you've managed multiple IT tasks or incidents. Be ready to discuss how you prioritised and resolved issues effectively.
✨Tip Number 4
Network with current or former IT Support Analysts, especially those who have worked in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace IT Support Analyst - 3 month FTC - August 2025
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Microsoft platforms and Telecom systems. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of IT security and best practices. Mention specific examples of how you've managed IT incidents or worked with ticketing systems in the past.
Highlight Technical Skills: In your application, emphasise your hardware skills and any certifications related to Microsoft 365 applications. This will help you stand out as a candidate who is technically proficient.
Follow Up: After submitting your application, consider following up with a polite email to express your continued interest in the position. This shows initiative and can keep you on the recruiter's radar.
How to prepare for a job interview at Nigel Frank International
✨Show Your Technical Skills
Be prepared to discuss your experience with Microsoft platforms and IT support. Bring examples of how you've installed, configured, or troubleshot systems in the past, as this will demonstrate your hands-on expertise.
✨Communicate Clearly
Since the role involves stakeholder management, practice articulating your thoughts clearly. Use specific examples to illustrate how you've effectively communicated with colleagues or resolved IT incidents in previous roles.
✨Understand IT Security
Brush up on IT security best practices before the interview. Be ready to discuss how you ensure compliance and proactive maintenance of IT infrastructure, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions related to Telecom and Ticketing systems. Think about how you would handle specific IT incidents or manage multiple tasks under pressure, as this will showcase your problem-solving skills.
